Service comparison

Claude AI vs. OpenAI

Claude AI vs. OpenAI — reliability, API availability, and incident frequency head-to-head.

Last 90 days · 58 incidents total · Data via Pulsetic monitoring

Head-to-head

90-day summary

  • Claude AI logo

    Claude AI

    claude.ai

    Online
    • 90-day uptime

      96.78%

    • Incidents (90d)

      58

      17 major · 41 minor

    • Median resolution

      46m

    • Longest outage

      18h 3m

  • OpenAI logo

    OpenAI

    openai.com

    Online
    • 90-day uptime

      100.00%

    • Incidents (90d)

      0

      0 major · 0 minor

    • Median resolution

    • Longest outage

Uptime over time

Availability across windows

Window Claude AI OpenAI Δ
Last 24 hours
98.82%
100.00%
-1.18 pp
Last 7 days
83.49%
100.00%
-16.51 pp
Last 30 days
91.66%
100.00%
-8.34 pp
Last 90 days
96.78%
100.00%
-3.22 pp

Δ is percentage-point difference (Claude AI minus OpenAI). Higher is better.

Incidents 90-day

Severity breakdown

  • Claude AI

    58 total

    17 major 41 minor
    • Median resolution

      46m

    • Longest outage

      18h 3m

  • OpenAI

    0 total

    0 major 0 minor
    • Median resolution

    • Longest outage

Recent activity

Last 5 incidents, side-by-side

  • Claude AI logo

    Claude AI

    • May 9

      Claude Code on the Web Partial Outage

      17m

      Minor
    • May 9

      Elevated errors on Claude Opus 4.1

      25m

      Minor
    • May 8

      Claude Code IDE extension unable to load on Windows

      1h 53m

      Major
    • May 8

      Elevated errors on Claude Opus 4.7

      24m

      Minor
    • May 8

      Elevated errors on Claude Sonnet 4.6

      7m

      Minor
  • OpenAI logo

    OpenAI

    No incidents recorded in the last 90 days.

Bottom line

OpenAI wins

OpenAI edges out on 90-day uptime.

Claude AI posted 96.78% vs. 100.00% for OpenAI (Δ -3.22 pp). Incidents: 58 vs. 0 (+58).

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