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Service comparison

Mixpanel vs. Hotjar

Mixpanel vs. Hotjar — reliability, API availability, and incident frequency head-to-head.

Last 90 days · 6 incidents total · Data via Pulsetic monitoring

Head-to-head

90-day summary

  • Mixpanel logo

    Mixpanel

    mixpanel.com

    Online

    • 90-day uptime

      98.46%

    • Incidents (90d)

      6

      0 major · 6 minor

    • Median resolution

      3h 18m

    • Longest outage

      20h 4m

    View status page →
  • Hotjar logo

    Hotjar

    hotjar.com

    Online

    • 90-day uptime

      100.00%

    • Incidents (90d)

      0

      0 major · 0 minor

    • Median resolution

      —

    • Longest outage

      —

    View status page →

Uptime over time

Availability across windows

Window Mixpanel Hotjar Δ
Last 24 hours
100.00%
100.00%
0.00 pp
Last 7 days
88.06%
100.00%
-11.94 pp
Last 30 days
97.21%
100.00%
-2.79 pp
Last 90 days
98.46%
100.00%
-1.54 pp

Δ is percentage-point difference (Mixpanel minus Hotjar). Higher is better.

Incidents 90-day

Severity breakdown

  • Mixpanel

    6 total

    0 major 6 minor

    • Median resolution

      3h 18m

    • Longest outage

      20h 4m

  • Hotjar

    0 total

    0 major 0 minor

    • Median resolution

      —

    • Longest outage

      —

Recent activity

Last 5 incidents, side-by-side

  • Mixpanel logo

    Mixpanel

    • May 5

      Snowflake pipeline exports degraded

      20h 4m

      Minor
    • Apr 9

      Credit Card Processing Interruption

      1h 41m

      Minor
    • Mar 16

      Degraded Query API Performance impacting EU Projects

      4h 56m

      Minor
    • Mar 2

      Error loading Mixpanel Webapp

      52m

      Minor
    • Mar 2

      Degraded MCP Availability

      6h 5m

      Minor
    View all incidents →
  • Hotjar logo

    Hotjar

    • Jan 27

      Potential login issues to Hotjar

      16h 18m

      Minor
    • Jan 20

      Surveys not opening in Hotjar application

      59m

      Minor
    • Nov 14

      Heatmaps: Issues Generating New Screenshots

      2d 11h 48m

      Minor
    • Sep 19

      Hotjar.com Down

      < 1m

      Minor
    • Sep 18

      VoC issues

      < 1m

      Minor
    View all incidents →

Bottom line

Hotjar wins

Hotjar edges out on 90-day uptime.

Mixpanel posted 98.46% vs. 100.00% for Hotjar (Δ -1.54 pp). Incidents: 6 vs. 0 (+6).

Also compare

Other Mixpanel comparisons

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