Is Hotjar down today?

Check the status badge at the top of this page for the current status. Pulsetic polls the official status page every few minutes and cross-references with user reports to give you the most accurate picture.

How often does Hotjar go down?

Based on our 90-day data, we've detected 3 incidents, of which 0 were major or critical. The median resolution time is 0m.

How are outages detected?

Pulsetic polls the official status page every few minutes from multiple global locations. Crowdsourced user reports provide an additional early-warning signal, often surfacing issues before the official monitors catch them.

Is it down for everyone or just me?

The outage map and region breakdown help answer this. If reports are concentrated in one area it may be regional; if hotspots appear globally it's a widespread outage. Submit your own report to help others understand the scope.

What does "never acknowledged" mean?

"Never acknowledged" means Pulsetic detected a real service disruption, confirmed by multiple user reports, but the official status page never posted an incident for it. This is one of the core reasons teams use third-party monitoring alongside official status pages.

ALL SYSTEMS OPERATIONAL

Hotjar systems
are operational.

Pulsetic detects outages before the provider officially reports them. Monitoring since Feb 2024 · 53 incidents caught

Last checked: 5 min ago · 0 user reports (24h) · Trusted by 30,000+ teams

ALL SYSTEMS OPERATIONAL

Hotjar is up and running.

Last incident resolved 2 weeks ago

No active incidents at this time. Noticed something?
User Reports: Last 24 Hours
0 reports

Bars represent 20-min intervals. Occasional spikes may reflect individual issues, not widespread outages.

Outage Map
No reports yet

Reports by region (last 24h)

No reports in the last 24h

View full map →
Recent User Reports
Live

Latest 50 reports from the last 48 hours

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Top reported issues

Click an issue to upvote it and help us better indicate the service status.

Service outage 0

Degraded performance 0

Error messages 0

Timeouts / no response 0

Authentication issues 0

Network / connectivity issues 0

Feature not working 0

API errors 0

Billing or usage issues 0

Other 0

Have a different problem?
Issue breakdown
0 total votes

Distribution of reported issues over the last 24 hours.

Service outage 0%

Degraded performance 0%

Error messages 0%

Timeouts / no response 0%

Authentication issues 0%

Network / connectivity issues 0%

Feature not working 0%

API errors 0%

Billing or usage issues 0%

Other 0%

Last 90 days

90-Day Health Summary

Total Incidents

3

Since Feb 2024
Major / Critical

0

None recorded
Minor Incidents

3

Avg. 0.0 per day
Median Resolution

0m

P95: 0m

Hotjar Response Time, ms

By Continent

Location List

From official status page

Recent Outage History

View all incidents →

Incident	Started	Duration	Impact	Status	Link
Growth customers not renewed on 12 Aug for one day	Aug 13, 2026 · 10:58 AM	< 1m	None	Resolved	Details →
Potentially all hotjar accounts with varying degrees of limited service.	Jul 30, 2026 · 10:00 PM	< 1m	None	Resolved	Details →
Missing VOC Responses	Jun 10, 2026 · 9:07 AM	< 1m	None	Resolved	Details →
Potential login issues to Hotjar	Jan 27, 2026 · 8:53 PM	16h 18m	None	Resolved	Details →
Surveys not opening in Hotjar application	Jan 20, 2026 · 8:07 AM	59m	Minor	Resolved	Details →
Heatmaps: Issues Generating New Screenshots	Nov 14, 2025 · 8:46 PM	2d 11h 48m	Minor	Resolved	Details →
Hotjar.com Down	Sep 19, 2025 · 11:30 AM	< 1m	None	Resolved	Details →
VoC issues	Sep 18, 2025 · 12:00 PM	< 1m	None	Resolved	Details →
Investigating Issues with Interview Scheduling Timezones	Sep 11, 2025 · 11:04 AM	4d 3h 17m	None	Resolved	Details →
Error when fetching User Attributes	Aug 26, 2025 · 8:26 PM	1d 23m	None	Resolved	Details →

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Common questions

Frequently Asked Questions

Is Hotjar down today?

Check the status badge at the top of this page for the current status. Pulsetic polls the official status page every few minutes and cross-references with user reports to give you the most accurate picture.
How often does Hotjar go down?

Based on our 90-day data, we've detected 3 incidents, of which 0 were major or critical. The median resolution time is 0m.
How are outages detected?

Pulsetic polls the official status page every few minutes from multiple global locations. Crowdsourced user reports provide an additional early-warning signal, often surfacing issues before the official monitors catch them.
Is it down for everyone or just me?

The outage map and region breakdown help answer this. If reports are concentrated in one area it may be regional; if hotspots appear globally it's a widespread outage. Submit your own report to help others understand the scope.
What does "never acknowledged" mean?

"Never acknowledged" means Pulsetic detected a real service disruption, confirmed by multiple user reports, but the official status page never posted an incident for it. This is one of the core reasons teams use third-party monitoring alongside official status pages.

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