Hotjar systems
are operational.
Pulsetic can detect an outage before the provider officially reports it. 54 incidents on record since Feb 2024
Last updated: 3 min ago · 0 user reports (24h)
Pulsetic can detect an outage before the provider officially reports it. 54 incidents on record since Feb 2024
Last updated: 3 min ago · 0 user reports (24h)
Last incident resolved 1 month ago
Bars represent 20-min intervals. Occasional spikes may reflect individual issues, not widespread outages.
Latest 50 reports from the last 48 hours
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Distribution of reported issues over the last 24 hours.
Total Incidents
3
Jul 11 to Oct 9, 2026
Major / Critical
0
None recorded
Minor Incidents
3
Avg. 0.0 per day
Median Resolution
0m
P95: 3h 40m
Across all 4,379 services Pulsetic tracks, the incidents their status pages reported over the last 12 months had a median resolution time of 2h 4m, and 35% were rated major or critical by the provider. These numbers are calculated separately from the 90-day figures for Hotjar above.
Source: The State of Uptime 2026, figures as of .
From official status page
| Incident | Started | Duration | Impact | Status | Link |
|---|---|---|---|---|---|
Data collection paused for some customers |
Sep 4, 2026 · 2:23 PM | 3h 40m | None |
Resolved |
Details → |
Growth customers not renewed on 12 Aug for one day |
Aug 13, 2026 · 10:58 AM | < 1m | None |
Resolved |
Details → |
Potentially all hotjar accounts with varying degrees of limited service. |
Jul 30, 2026 · 10:00 PM | < 1m | None |
Resolved |
Details → |
Missing VOC Responses |
Jun 10, 2026 · 9:07 AM | < 1m | None |
Resolved |
Details → |
Potential login issues to Hotjar |
Jan 27, 2026 · 8:53 PM | 16h 18m | None |
Resolved |
Details → |
Surveys not opening in Hotjar application |
Jan 20, 2026 · 8:07 AM | 59m | Minor |
Resolved |
Details → |
Heatmaps: Issues Generating New Screenshots |
Nov 14, 2025 · 8:46 PM | 2d 11h 48m | Minor |
Resolved |
Details → |
Hotjar.com Down |
Sep 19, 2025 · 11:30 AM | < 1m | None |
Resolved |
Details → |
VoC issues |
Sep 18, 2025 · 12:00 PM | < 1m | None |
Resolved |
Details → |
Investigating Issues with Interview Scheduling Timezones |
Sep 11, 2025 · 11:04 AM | 4d 3h 17m | None |
Resolved |
Details → |
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Common questions
Check the status badge at the top of this page for the current status. Pulsetic follows the official status page and cross-references it with user reports to give you the most accurate picture.
Based on our 90-day data, we've recorded 3 incidents, of which 0 were major or critical. The median resolution time is 0m.
Pulsetic follows the official status page and records the incidents the provider posts there. Crowdsourced user reports and Pulsetic's own synthetic checks add an early warning, which can surface an issue before the official status page mentions it.
The outage map and region breakdown help answer this. If reports are concentrated in one area it may be regional; if hotspots appear globally it's a widespread outage. Submit your own report to help others understand the scope.
"Never acknowledged" means Pulsetic recorded a service disruption from user reports and its own checks, but the official status page never posted an incident for it. This is one of the core reasons teams use third-party monitoring alongside official status pages.
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