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ALL SYSTEMS OPERATIONAL

Hotjar systems
are operational.

Pulsetic can detect an outage before the provider officially reports it. 54 incidents on record since Feb 2024

Last updated: 3 min ago · 0 user reports (24h)

  • ALL SYSTEMS OPERATIONAL

    Hotjar is up and running.

    Last incident resolved 1 month ago


    No active incidents at this time. Noticed something?
  • User Reports: Last 24 Hours

    0 reports

    Bars represent 20-min intervals. Occasional spikes may reflect individual issues, not widespread outages.

  • Outage Map

    No reports yet

    Reports by region (last 24h)

    No reports in the last 24h
  • Recent User Reports

    Live

    Latest 50 reports from the last 48 hours

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  • Top reported issues

    Click an issue to upvote it and help us better indicate the service status.

    Service outage 0
    Degraded performance 0
    Error messages 0
    Timeouts / no response 0
    Authentication issues 0
    Network / connectivity issues 0
    Feature not working 0
    API errors 0
    Billing or usage issues 0
    Other 0

    Have a different problem?

  • Issue breakdown

    0 total votes

    Distribution of reported issues over the last 24 hours.

    Service outage 0%
    Degraded performance 0%
    Error messages 0%
    Timeouts / no response 0%
    Authentication issues 0%
    Network / connectivity issues 0%
    Feature not working 0%
    API errors 0%
    Billing or usage issues 0%
    Other 0%

90-Day Health Summary

  • Total Incidents

    3

    Jul 11 to Oct 9, 2026

  • Major / Critical

    0

    None recorded

  • Minor Incidents

    3

    Avg. 0.0 per day

  • Median Resolution

    0m

    P95: 3h 40m

Across all 4,379 services Pulsetic tracks, the incidents their status pages reported over the last 12 months had a median resolution time of 2h 4m, and 35% were rated major or critical by the provider. These numbers are calculated separately from the 90-day figures for Hotjar above.

Source: The State of Uptime 2026, figures as of .

Hotjar Response Time, ms

By Continent
Location List

From official status page

Recent Outage History

View all incidents →
Incident Started Duration Impact Status Link
Data collection paused for some customers
Sep 4, 2026 · 2:23 PM 3h 40m
None
Resolved
Details →
Growth customers not renewed on 12 Aug for one day
Aug 13, 2026 · 10:58 AM < 1m
None
Resolved
Details →
Potentially all hotjar accounts with varying degrees of limited service.
Jul 30, 2026 · 10:00 PM < 1m
None
Resolved
Details →
Missing VOC Responses
Jun 10, 2026 · 9:07 AM < 1m
None
Resolved
Details →
Potential login issues to Hotjar
Jan 27, 2026 · 8:53 PM 16h 18m
None
Resolved
Details →
Surveys not opening in Hotjar application
Jan 20, 2026 · 8:07 AM 59m
Minor
Resolved
Details →
Heatmaps: Issues Generating New Screenshots
Nov 14, 2025 · 8:46 PM 2d 11h 48m
Minor
Resolved
Details →
Hotjar.com Down
Sep 19, 2025 · 11:30 AM < 1m
None
Resolved
Details →
VoC issues
Sep 18, 2025 · 12:00 PM < 1m
None
Resolved
Details →
Investigating Issues with Interview Scheduling Timezones
Sep 11, 2025 · 11:04 AM 4d 3h 17m
None
Resolved
Details →

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Common questions

Frequently Asked Questions

  • Is Hotjar down today?

    Check the status badge at the top of this page for the current status. Pulsetic follows the official status page and cross-references it with user reports to give you the most accurate picture.

  • How often does Hotjar go down?

    Based on our 90-day data, we've recorded 3 incidents, of which 0 were major or critical. The median resolution time is 0m.

  • How are outages detected?

    Pulsetic follows the official status page and records the incidents the provider posts there. Crowdsourced user reports and Pulsetic's own synthetic checks add an early warning, which can surface an issue before the official status page mentions it.

  • Is it down for everyone or just me?

    The outage map and region breakdown help answer this. If reports are concentrated in one area it may be regional; if hotspots appear globally it's a widespread outage. Submit your own report to help others understand the scope.

  • What does "never acknowledged" mean?

    "Never acknowledged" means Pulsetic recorded a service disruption from user reports and its own checks, but the official status page never posted an incident for it. This is one of the core reasons teams use third-party monitoring alongside official status pages.