Service comparison

Amplitude vs. Hotjar

Amplitude vs. Hotjar: uptime, incident frequency and resolution times, head-to-head.

Last 90 days · 29 incidents total · From each provider's official status page

Head-to-head

90-day summary

Amplitude

amplitude.com

Online
- 90-day uptime
  
  97.81%
- Incidents (90d)
  
  26
  
  6 major · 20 minor
- Median resolution
  
  1h 23m
- Longest incident
  
  6h 5m
View status page →
Hotjar

hotjar.com

Online
- 90-day uptime
  
  99.83%
- Incidents (90d)
  
  3
  
  0 major · 3 minor
- Median resolution
  
  0m
- Longest incident
  
  3h 40m
View status page →

Uptime over time

Availability across windows

Window	Amplitude	Hotjar	Δ
Last 24 hours	93.75%	100.00%	-6.25 pp
Last 7 days	99.03%	100.00%	-0.97 pp
Last 30 days	96.83%	100.00%	-3.17 pp
Last 90 days	97.81%	99.83%	-2.02 pp

Uptime is the share of each window with no incident open on the provider's official status page. Δ is percentage-point difference (Amplitude minus Hotjar). Higher is better.

Incidents 90-day

Severity breakdown

Amplitude

26 total

6 major 20 minor
- Median resolution
  
  1h 23m
- Longest incident
  
  6h 5m
Hotjar

3 total

0 major 3 minor
- Median resolution
  
  0m
- Longest incident
  
  3h 40m

Recent activity

Last 5 incidents, side-by-side

Amplitude
- Oct 7
  
  BigQuery exports are lagging for US.
  
  1h 30m
  
  Minor
- Oct 5
  
  Guides and Surveys Service Disruption
  
  < 1m
  
  Minor
- Oct 2
  
  Amplitude- Platform Loading Issues
  
  8m
  
  Minor
- Sep 28
  
  We are actively investigating an incident in our data exports
  
  5h 24m
  
  Minor
- Sep 24
  
  Export Destinations data delivery issue
  
  1h 34m
  
  Minor
View all incidents →
Hotjar
- Sep 4
  
  Data collection paused for some customers
  
  3h 40m
  
  Minor
- Aug 13
  
  Growth customers not renewed on 12 Aug for one day
  
  < 1m
  
  Minor
- Jul 30
  
  Potentially all hotjar accounts with varying degrees of limited service.
  
  < 1m
  
  Minor
- Jun 10
  
  Missing VOC Responses
  
  < 1m
  
  Minor
- Jan 27
  
  Potential login issues to Hotjar
  
  16h 18m
  
  Minor
View all incidents →