Service comparison

Amplitude vs. Hotjar

Amplitude vs. Hotjar — reliability, API availability, and incident frequency head-to-head.

Last 90 days · 25 incidents total · Data via Pulsetic monitoring

Head-to-head

90-day summary

Amplitude

amplitude.com

Online
- 90-day uptime
  
  98.05%
- Incidents (90d)
  
  22
  
  7 major · 15 minor
- Median resolution
  
  1h 26m
- Longest outage
  
  9h 1m
View status page →
Hotjar

hotjar.com

Online
- 90-day uptime
  
  100.00%
- Incidents (90d)
  
  3
  
  0 major · 3 minor
- Median resolution
  
  0m
- Longest outage
  
  —
View status page →

Uptime over time

Availability across windows

Window	Amplitude	Hotjar	Δ
Last 24 hours	100.00%	100.00%	0.00 pp
Last 7 days	97.32%	100.00%	-2.68 pp
Last 30 days	98.50%	100.00%	-1.50 pp
Last 90 days	98.05%	100.00%	-1.95 pp

Δ is percentage-point difference (Amplitude minus Hotjar). Higher is better.

Incidents 90-day

Severity breakdown

Amplitude

22 total

7 major 15 minor
- Median resolution
  
  1h 26m
- Longest outage
  
  9h 1m
Hotjar

3 total

0 major 3 minor
- Median resolution
  
  0m
- Longest outage
  
  —

Recent activity

Last 5 incidents, side-by-side

Amplitude
- Aug 26
  
  We are actively investigating a processing delay in our realtime pipeline
  
  3h 14m
  
  Minor
- Aug 25
  
  Brief Service Disruption
  
  < 1m
  
  Minor
- Aug 24
  
  Login Page Unavailable for New Sign-ins
  
  1h 16m
  
  Minor
- Aug 19
  
  AI Controls unexpectedly displayed as “Admin preview”
  
  < 1m
  
  Minor
- Aug 13
  
  Delay in realtime data processing
  
  < 1m
  
  Minor
View all incidents →
Hotjar
- Aug 13
  
  Growth customers not renewed on 12 Aug for one day
  
  < 1m
  
  Minor
- Jul 30
  
  Potentially all hotjar accounts with varying degrees of limited service.
  
  < 1m
  
  Minor
- Jun 10
  
  Missing VOC Responses
  
  < 1m
  
  Minor
- Jan 27
  
  Potential login issues to Hotjar
  
  16h 18m
  
  Minor
- Jan 20
  
  Surveys not opening in Hotjar application
  
  59m
  
  Minor
View all incidents →

Bottom line

Hotjar wins

Hotjar edges out on 90-day uptime.

Amplitude posted 98.05% vs. 100.00% for Hotjar (Δ -1.95 pp). Incidents: 22 vs. 3 (+19).

Also compare

Other Amplitude comparisons

Amplitude vs. Mixpanel

Analytics platform

View →

Where would your uptime rank against Hotjar?

Pulsetic is website uptime monitoring. Every number on this page came from its checks. Aim one at a website you run and build a 90-day record.

10 monitors free, email alerts on failure and recovery. No credit card.

Measure Yours