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Service comparison

Amplitude vs. Hotjar

Amplitude vs. Hotjar — reliability, API availability, and incident frequency head-to-head.

Last 90 days · 20 incidents total · Data via Pulsetic monitoring

Head-to-head

90-day summary

  • Amplitude logo

    Amplitude

    amplitude.com

    Online

    • 90-day uptime

      98.29%

    • Incidents (90d)

      20

      12 major · 8 minor

    • Median resolution

      1h 39m

    • Longest outage

      6h 17m

    View status page →
  • Hotjar logo

    Hotjar

    hotjar.com

    Online

    • 90-day uptime

      100.00%

    • Incidents (90d)

      0

      0 major · 0 minor

    • Median resolution

      —

    • Longest outage

      —

    View status page →

Uptime over time

Availability across windows

Window Amplitude Hotjar Δ
Last 24 hours
100.00%
100.00%
0.00 pp
Last 7 days
99.69%
100.00%
-0.31 pp
Last 30 days
97.62%
100.00%
-2.38 pp
Last 90 days
98.29%
100.00%
-1.71 pp

Δ is percentage-point difference (Amplitude minus Hotjar). Higher is better.

Incidents 90-day

Severity breakdown

  • Amplitude

    20 total

    12 major 8 minor

    • Median resolution

      1h 39m

    • Longest outage

      6h 17m

  • Hotjar

    0 total

    0 major 0 minor

    • Median resolution

      —

    • Longest outage

      —

Recent activity

Last 5 incidents, side-by-side

  • Amplitude logo

    Amplitude

    • May 5

      Ingestion lag in our batch pipeline

      31m

      Minor
    • Apr 29

      Data Processing Delays

      6h 17m

      Minor
    • Apr 28

      Amplitude web application not loading

      < 1m

      Major
    • Apr 23

      Amplitude web application not loading

      35m

      Major
    • Apr 15

      Event Streaming Delay

      2h 2m

      Minor
    View all incidents →
  • Hotjar logo

    Hotjar

    • Jan 27

      Potential login issues to Hotjar

      16h 18m

      Minor
    • Jan 20

      Surveys not opening in Hotjar application

      59m

      Minor
    • Nov 14

      Heatmaps: Issues Generating New Screenshots

      2d 11h 48m

      Minor
    • Sep 19

      Hotjar.com Down

      < 1m

      Minor
    • Sep 18

      VoC issues

      < 1m

      Minor
    View all incidents →

Bottom line

Hotjar wins

Hotjar edges out on 90-day uptime.

Amplitude posted 98.29% vs. 100.00% for Hotjar (Δ -1.71 pp). Incidents: 20 vs. 0 (+20).

Also compare

Other Amplitude comparisons

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