Service comparison

Amplitude vs. Hotjar

Amplitude vs. Hotjar: uptime, incident frequency and resolution times, head-to-head.

Last 90 days · 29 incidents total · From each provider's official status page

Head-to-head

90-day summary

Amplitude

amplitude.com

Online
- 90-day uptime
  
  98.03%
- Incidents (90d)
  
  26
  
  2 major · 24 minor
- Median resolution
  
  1h 8m
- Longest incident
  
  6h 5m
View status page →
Hotjar

hotjar.com

Online
- 90-day uptime
  
  99.83%
- Incidents (90d)
  
  3
  
  0 major · 3 minor
- Median resolution
  
  0m
- Longest incident
  
  3h 40m
View status page →

Uptime over time

Availability across windows

Window	Amplitude	Hotjar	Δ
Last 24 hours	100.00%	100.00%	0.00 pp
Last 7 days	95.84%	100.00%	-4.16 pp
Last 30 days	97.99%	100.00%	-2.01 pp
Last 90 days	98.03%	99.83%	-1.80 pp

Uptime is the share of each window with no incident open on the provider's official status page. Δ is percentage-point difference (Amplitude minus Hotjar). Higher is better.

Incidents 90-day

Severity breakdown

Amplitude

26 total

2 major 24 minor
- Median resolution
  
  1h 8m
- Longest incident
  
  6h 5m
Hotjar

3 total

0 major 3 minor
- Median resolution
  
  0m
- Longest incident
  
  3h 40m

Recent activity

Last 5 incidents, side-by-side

Amplitude
- Oct 26
  
  Data Ingestion Delays
  
  1h 15m
  
  Minor
- Oct 24
  
  Delayed/Blocked Event Delivery to Amazon Kinesis Destination
  
  1h 7m
  
  Minor
- Oct 22
  
  Streaming to External Destinations Unavailable
  
  4h 37m
  
  Minor
- Oct 22
  
  Amplitude Website Outage
  
  < 1m
  
  Minor
- Oct 22
  
  Notice: Amplitude not impacted by recent PHP vulnerabilities
  
  < 1m
  
  Minor
View all incidents →
Hotjar
- Sep 4
  
  Data collection paused for some customers
  
  3h 40m
  
  Minor
- Aug 13
  
  Growth customers not renewed on 12 Aug for one day
  
  < 1m
  
  Minor
- Jul 30
  
  Potentially all hotjar accounts with varying degrees of limited service.
  
  < 1m
  
  Minor
- Jun 10
  
  Missing VOC Responses
  
  < 1m
  
  Minor
- Jan 27
  
  Potential login issues to Hotjar
  
  16h 18m
  
  Minor
View all incidents →