Service comparison

Amplitude vs. Hotjar

Amplitude vs. Hotjar — reliability, API availability, and incident frequency head-to-head.

Last 90 days · 17 incidents total · Data via Pulsetic monitoring

Head-to-head

90-day summary

Amplitude

amplitude.com

Online
- 90-day uptime
  
  97.86%
- Incidents (90d)
  
  16
  
  6 major · 10 minor
- Median resolution
  
  2h 15m
- Longest outage
  
  9h 1m
View status page →
Hotjar

hotjar.com

Online
- 90-day uptime
  
  100.00%
- Incidents (90d)
  
  1
  
  0 major · 1 minor
- Median resolution
  
  0m
- Longest outage
  
  —
View status page →

Uptime over time

Availability across windows

Window	Amplitude	Hotjar	Δ
Last 24 hours	100.00%	100.00%	0.00 pp
Last 7 days	100.00%	100.00%	0.00 pp
Last 30 days	98.08%	100.00%	-1.92 pp
Last 90 days	97.86%	100.00%	-2.14 pp

Δ is percentage-point difference (Amplitude minus Hotjar). Higher is better.

Incidents 90-day

Severity breakdown

Amplitude

16 total

6 major 10 minor
- Median resolution
  
  2h 15m
- Longest outage
  
  9h 1m
Hotjar

1 total

0 major 1 minor
- Median resolution
  
  0m
- Longest outage
  
  —

Recent activity

Last 5 incidents, side-by-side

Amplitude
- Jun 18
  
  Delay in processing realtime data
  
  9h 1m
  
  Minor
- Jun 4
  
  Delay in processing data in our realtime pipeline
  
  4h 10m
  
  Minor
- Jun 3
  
  Amplitude Platform Unavailability
  
  13m
  
  Major
- Jun 3
  
  Amplitude Platform Unavailability
  
  27m
  
  Major
- May 21
  
  Application Performance Degradation
  
  3h 41m
  
  Minor
View all incidents →
Hotjar
- Jun 10
  
  Missing VOC Responses
  
  < 1m
  
  Minor
- Jan 27
  
  Potential login issues to Hotjar
  
  16h 18m
  
  Minor
- Jan 20
  
  Surveys not opening in Hotjar application
  
  59m
  
  Minor
- Nov 14
  
  Heatmaps: Issues Generating New Screenshots
  
  2d 11h 48m
  
  Minor
- Sep 19
  
  Hotjar.com Down
  
  < 1m
  
  Minor
View all incidents →

Bottom line

Hotjar wins

Hotjar edges out on 90-day uptime.

Amplitude posted 97.86% vs. 100.00% for Hotjar (Δ -2.14 pp). Incidents: 16 vs. 1 (+15).

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