Service comparison

Hotjar vs. Mixpanel

Hotjar vs. Mixpanel: uptime, incident frequency and resolution times, head-to-head.

Last 90 days · 8 incidents total · From each provider's official status page

Head-to-head

90-day summary

Hotjar

hotjar.com

Online
- 90-day uptime
  
  99.83%
- Incidents (90d)
  
  3
  
  0 major · 3 minor
- Median resolution
  
  0m
- Longest incident
  
  3h 40m
View status page →
Mixpanel

mixpanel.com

Online
- 90-day uptime
  
  98.81%
- Incidents (90d)
  
  5
  
  2 major · 3 minor
- Median resolution
  
  6h 13m
- Longest incident
  
  7h 50m
View status page →

Uptime over time

Availability across windows

Window	Hotjar	Mixpanel	Δ
Last 24 hours	100.00%	67.36%	+32.64 pp
Last 7 days	100.00%	95.34%	+4.66 pp
Last 30 days	100.00%	98.91%	+1.09 pp
Last 90 days	99.83%	98.81%	+1.02 pp

Uptime is the share of each window with no incident open on the provider's official status page. Δ is percentage-point difference (Hotjar minus Mixpanel). Higher is better.

Incidents 90-day

Severity breakdown

Hotjar

3 total

0 major 3 minor
- Median resolution
  
  0m
- Longest incident
  
  3h 40m
Mixpanel

5 total

2 major 3 minor
- Median resolution
  
  6h 13m
- Longest incident
  
  7h 50m

Recent activity

Last 5 incidents, side-by-side

Hotjar
- Sep 4
  
  Data collection paused for some customers
  
  3h 40m
  
  Minor
- Aug 13
  
  Growth customers not renewed on 12 Aug for one day
  
  < 1m
  
  Minor
- Jul 30
  
  Potentially all hotjar accounts with varying degrees of limited service.
  
  < 1m
  
  Minor
- Jun 10
  
  Missing VOC Responses
  
  < 1m
  
  Minor
- Jan 27
  
  Potential login issues to Hotjar
  
  16h 18m
  
  Minor
View all incidents →
Mixpanel
- Oct 8
  
  Temporary Data Ingestion Delay for US Projects
  
  7h 50m
  
  Minor
- Aug 26
  
  Degraded Query API Performance impacting US Projects
  
  1h 6m
  
  Major
- Aug 19
  
  Issues Populating Event Properties in dropdown menus
  
  3h 44m
  
  Major
- Aug 6
  
  Mixpanel MCP: Get-Report degraded
  
  6h 13m
  
  Minor
- Jul 22
  
  Issues serving responses by the Mixpanel agent
  
  6h 43m
  
  Minor
View all incidents →