Hotjar Status · History · Incident #1269

RESOLVED

Surveys not opening in Hotjar application

Minor · Started Jan 20, 2026 · 8:07 AM

Duration

59m
Severity

Minor
Detection lead

—
User reports

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Summary

Surveys not opening in Hotjar application

This incident has been resolved.

Started

Jan 20, 2026 · 8:07 AM
Resolved

Jan 20, 2026 · 9:07 AM
Duration

59m
Severity

Minor

Event timeline

How this incident unfolded

◐

Investigating
Jan 20 · 8:07 AM Hotjar

We are currently investigating this issue.
✓

Resolved
Jan 20 · 9:07 AM Hotjar

This incident has been resolved.

Pattern

Other recent incidents

Browse full incident history →

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