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Hotjar Status · History · Incident #1269

RESOLVED

Surveys not opening in Hotjar application

Minor · Started Jan 20, 2026 · 8:07 AM

  • Duration

    59m

  • Severity

    Minor

  • Detection lead

    —

  • User reports

    —

Summary

Surveys not opening in Hotjar application

This incident has been resolved.

  • Started

    Jan 20, 2026 · 8:07 AM

  • Resolved

    Jan 20, 2026 · 9:07 AM

  • Duration

    59m

  • Severity

    Minor

Event timeline

How this incident unfolded

  • ◐

    Investigating

    Jan 20 · 8:07 AM Hotjar

    We are currently investigating this issue.

  • ✓

    Resolved

    Jan 20 · 9:07 AM Hotjar

    This incident has been resolved.

Pattern

Other recent incidents

Browse full incident history →

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