Descript Status · History · Incident #5802

RESOLVED

Video Regenerate failing for some users

Critical · Started Jul 23, 2026 · 12:20 AM

Duration

2h 26m
Severity

Critical
Detection lead

—
User reports

—

Summary

Video Regenerate failing for some users

This issue is now resolved.

Started

Jul 23, 2026 · 12:20 AM
Resolved

Jul 23, 2026 · 2:47 AM
Duration

2h 26m
Severity

Critical

Event timeline

How this incident unfolded

◐

Investigating
Jul 23 · 12:20 AM Descript

We have detected an issue with Video Regenerate and are working to restore functionality. We will update here as soon as we have more information.
◐

Investigating
Jul 23 · 1:33 AM Descript

We have detected a problem and are investigating the underlying issue.
◉

Monitoring
Jul 23 · 2:39 AM Descript

Functionality is fully restored and we are monitoring to ensure the system continues to be operational.
✓

Resolved
Jul 23 · 2:47 AM Descript

This issue is now resolved.

Pattern

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