Help Center temporarily down

Summary

Help Center temporarily down

This issue is now resolved.

• Started

  Aug 18, 2026 · 6:45 PM

• Resolved

  Aug 18, 2026 · 7:30 PM

• Duration

  44m

• Severity

  Minor

• ◐

  Investigating

  Aug 18 · 6:45 PM Descript

  We have reports that the help center is unavailable for some users. We are currently in the process of updating our support infrastructure. If this happens to you, please refresh your page and/or clear your browsers cache. We will update as soon as the update is complete.

• ◉

  Monitoring

  Aug 18 · 7:25 PM Descript

  Functionality is fully restored and we are monitoring to ensure the system continues to be operational. If you are experiencing issues, please delete site data and close your browser completely and try again.

• ✓

  Resolved

  Aug 18 · 9:25 PM Descript

  This issue is now resolved.