Issue with uploads to media library

Summary

Issue with uploads to media library

This issue is now resolved.

• Started

  Jul 27, 2026 · 4:37 PM

• Resolved

  Jul 27, 2026 · 4:54 PM

• Duration

  16m

• Severity

  Major

• ◐

  Investigating

  Jul 27 · 4:37 PM Descript

  We have detected an issue with uploads to the media library. Currently uploads are failing if uploaded to the root directory. As a workaround please create a folder within the media library and upload directly to that folder. If you have any questions please reach out to support.

• ◆

  Identified

  Jul 27 · 4:44 PM Descript

  We have identified the underlying issue and are working to restore functionality.

• ✓

  Resolved

  Jul 27 · 4:54 PM Descript

  This issue is now resolved.