GitHub Status · History · Incident #6394

RESOLVED

Disruption with GHEC Team Sync

Minor · Started Aug 13, 2026 · 4:21 PM

  • Duration

    2h 6m

  • Severity

    Minor

  • Detection lead

  • User reports

Summary

Disruption with GHEC Team Sync

This incident has been resolved. Thank you for your patience and understanding as we addressed this issue. A detailed root cause analysis will be shared as soon as it is available.


  • Started

    Aug 13, 2026 · 4:21 PM

  • Resolved

    Aug 13, 2026 · 6:27 PM

  • Duration

    2h 6m

  • Severity

    Minor

Event timeline

How this incident unfolded

  • Investigating

    Aug 13 · 4:21 PM GitHub

    We are investigating reports of impacted performance for some GitHub services.

  • Investigating

    Aug 13 · 4:21 PM GitHub

    GHEC Team Sync is currently degraded for enterprises with personal accounts, causing delays when syncing teams to IdP groups. We have identified the cause of the delays and are working on a mitigation. We will provide an update on our progress at 20:00 UTC.

  • Investigating

    Aug 13 · 6:27 PM GitHub

    We have deployed a mitigation. At this time GHEC Team Sync has recovered for enterprises with personal accounts. Teams syncing to IdP groups have returned to their normal cadence.

  • Resolved

    Aug 13 · 6:27 PM GitHub

    This incident has been resolved. Thank you for your patience and understanding as we addressed this issue. A detailed root cause analysis will be shared as soon as it is available.

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