GitHub Status · History · Incident #6494

RESOLVED

Intermittent failures in runner group and runner-related permissions pages

Minor · Started Aug 18, 2026 · 7:40 AM

  • Duration

    4h 2m

  • Severity

    Minor

  • Detection lead

  • User reports

Summary

Intermittent failures in runner group and runner-related permissions pages

This incident has been resolved. Thank you for your patience and understanding as we addressed this issue. A detailed root cause analysis will be shared as soon as it is available.


  • Started

    Aug 18, 2026 · 7:40 AM

  • Resolved

    Aug 18, 2026 · 11:42 AM

  • Duration

    4h 2m

  • Severity

    Minor

Event timeline

How this incident unfolded

  • Investigating

    Aug 18 · 7:40 AM GitHub

    We are investigating reports of impacted performance for some GitHub services.

  • Monitoring

    Aug 18 · 7:40 AM GitHub

    We are investigating reports of failure to load runner groups and runner-related permissions for customers using larger runners.

  • Monitoring

    Aug 18 · 10:41 AM GitHub

    We have identified the source of a communication issue between Actions services and are working toward mitigation. Customers may experience failure to load runner groups and runner-related permissions issues when using Larger Runners.

  • Monitoring

    Aug 18 · 11:24 AM GitHub

    We have applied a mitigation and are seeing recovery signals. We will continue monitoring recovery and providing updates.

  • Resolved

    Aug 18 · 11:42 AM GitHub

    This incident has been resolved. Thank you for your patience and understanding as we addressed this issue. A detailed root cause analysis will be shared as soon as it is available.

Get alerted before the next GitHub outage.

Pulsetic catches degradations minutes before vendors acknowledge them.