IONOS Status · History · Incident #6561

RESOLVED

Limited functionality of Support Tools

Minor · Started Aug 20, 2026 · 7:14 AM

Duration

3h 17m
Severity

Minor
Detection lead

—
User reports

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Summary

Limited functionality of Support Tools

The systems are stable and all services are functioning normally again.

Started

Aug 20, 2026 · 7:14 AM
Resolved

Aug 20, 2026 · 10:32 AM
Duration

3h 17m
Severity

Minor

Event timeline

How this incident unfolded

◐

Investigating
Aug 20 · 7:14 AM IONOS

Due to a technical issue with our Support Tools, our Customer Service might not be able to answer all questions related to your account.
✓

Resolved
Aug 20 · 10:32 AM IONOS

The systems are stable and all services are functioning normally again.

Pattern

Other recent incidents

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