IONOS Status · History · Incident #6958

RESOLVED

Unable to view invoices in the Control Panel

Minor · Started Sep 3, 2026 · 5:12 PM

Duration

44m
Severity

Minor
Detection lead

—
User reports

—

Summary

Unable to view invoices in the Control Panel

This incident has been resolved.

Started

Sep 3, 2026 · 5:12 PM
Resolved

Sep 3, 2026 · 5:57 PM
Duration

44m
Severity

Minor

Event timeline

How this incident unfolded

◆

Identified
Sep 3 · 5:12 PM IONOS

During this time, you will not be able to access your billing information through your Control Panel. Additionally, our Customer Service Team may not be able to answer all questions related to your account. We apologise for any inconvenience this may cause you.
◆

Identified
Sep 3 · 5:13 PM IONOS

We are continuing to work on a fix for this issue.
◆

Identified
Sep 3 · 5:40 PM IONOS

We are continuing to work on a fix for this issue.
✓

Resolved
Sep 3 · 5:57 PM IONOS

This incident has been resolved.

Pattern

Other recent incidents

Browse full incident history →

Get alerted before the next IONOS outage.

Pulsetic catches degradations minutes before vendors acknowledge them.

Start Monitoring Free