Apache Service Disruption Following ModSecurity Update

Summary

Apache Service Disruption Following ModSecurity Update

This incident has been resolved.

• Started

  Jul 15, 2026 · 5:35 PM

• Resolved

  Jul 23, 2026 · 2:50 PM

• Duration

  7d 21h 15m

• Severity

  Major

• ◐

  Investigating

  Jul 15 · 5:35 PM Liquid Web

  We are investigating an issue affecting Apache services on our servers following a recent EasyApache ModSecurity update. Customers on affected servers may experience websites being unavailable, HTTP errors, or connection timeouts. Our Engineering team is currently working to restore services. Need help? Chat with us or create a ticket via my.liquidweb.com. We appreciate your patience and understanding while we work to restore normal service.

• ◉

  Monitoring

  Jul 15 · 7:57 PM Liquid Web

  A fix has been implemented, and our Engineering team is monitoring the affected servers to confirm Apache services remain stable.

• ✓

  Resolved

  Jul 23 · 2:50 PM Liquid Web

  This incident has been resolved.