Liquid Web Status · History · Incident #5563

ACTIVE INCIDENT

Apache Service Disruption Following ModSecurity Update

Major · Started Jul 15, 2026 · 5:35 PM

Duration

Ongoing
Severity

Major
Detection lead

—
User reports

—

Summary

Apache Service Disruption Following ModSecurity Update

A fix has been implemented, and our Engineering team is monitoring the affected servers to confirm Apache services remain stable.

Started

Jul 15, 2026 · 5:35 PM
Status

Monitoring
Duration

Ongoing
Severity

Major

Event timeline

How this incident unfolded

◐

Investigating
Jul 15 · 5:35 PM Liquid Web

We are investigating an issue affecting Apache services on our servers following a recent EasyApache ModSecurity update. Customers on affected servers may experience websites being unavailable, HTTP errors, or connection timeouts. Our Engineering team is currently working to restore services. Need help? Chat with us or create a ticket via my.liquidweb.com. We appreciate your patience and understanding while we work to restore normal service.
◉

Monitoring
Jul 15 · 7:57 PM Liquid Web

A fix has been implemented, and our Engineering team is monitoring the affected servers to confirm Apache services remain stable.

Pattern

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