OpenAI Status · History · Incident #6762

RESOLVED

Users may experience an increase in error rates in Workspace Agents and ChatGPT Work on Web and Mobile

Minor · Started Aug 27, 2026 · 6:00 PM

Duration

4h 14m
Severity

Minor
Detection lead

—
User reports

—

Summary

Users may experience an increase in error rates in Workspace Agents and ChatGPT Work on Web and Mobile

All impacted services have now fully recovered.

Started

Aug 27, 2026 · 6:00 PM
Resolved

Aug 27, 2026 · 10:14 PM
Duration

4h 14m
Severity

Minor

Event timeline

How this incident unfolded

◆

Identified
Aug 27 · 6:00 PM OpenAI

We have identified that users are experiencing elevated errors for the impacted services. We are working on implementing a mitigation.
◆

Identified
Aug 27 · 6:16 PM OpenAI

We have identified that users are experiencing elevated errors for the impacted services. We are working on implementing a mitigation.
◉

Monitoring
Aug 27 · 7:07 PM OpenAI

We have applied the mitigation and are monitoring the recovery.
✓

Resolved
Aug 27 · 10:14 PM OpenAI

All impacted services have now fully recovered.

Pattern

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