OpenAI Status · History · Incident #6973

RESOLVED

Users in APAC region may face increased error in ChatGPT, Work, image generation, file upload, Voice, and Codex Cloud

Minor · Started Sep 4, 2026 · 7:00 AM

  • Duration

    3h 46m

  • Severity

    Minor

  • Detection lead

  • User reports

Summary

Users in APAC region may face increased error in ChatGPT, Work, image generation, file upload, Voice, and Codex Cloud

All impacted services have now fully recovered.


  • Started

    Sep 4, 2026 · 7:00 AM

  • Resolved

    Sep 4, 2026 · 10:46 AM

  • Duration

    3h 46m

  • Severity

    Minor

Event timeline

How this incident unfolded

  • Investigating

    Sep 4 · 7:00 AM OpenAI

    We are investigating the issue for the listed services.

  • Monitoring

    Sep 4 · 9:47 AM OpenAI

    We have applied the mitigation and are monitoring the recovery.

  • Resolved

    Sep 4 · 10:46 AM OpenAI

    All impacted services have now fully recovered.

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