Increased Error Rate For Pro and Plus Plan Conversations

Summary

Increased Error Rate For Pro and Plus Plan Conversations

All impacted services have now fully recovered.

• Started

  Sep 9, 2026 · 3:13 PM

• Resolved

  Sep 9, 2026 · 4:21 PM

• Duration

  1h 8m

• Severity

  Minor

• ◐

  Investigating

  Sep 9 · 3:13 PM OpenAI

  We have identified that users are experiencing elevated errors for the impacted services. We are working on implementing a mitigation.

• ◉

  Monitoring

  Sep 9 · 3:56 PM OpenAI

  We have applied a mitigation and are monitoring the impacted services.

• ✓

  Resolved

  Sep 9 · 4:21 PM OpenAI

  All impacted services have now fully recovered.