PandaDoc is responding slowly / Templates not visible / Document creation may be affected

Summary

PandaDoc is responding slowly / Templates not visible / Document creation may be affected

We're all set! PandaDoc is working properly and the incident has been fully resolved. If you continue to experience issues with this, please contact our Support team (https://support.pandadoc.com/en/articles/9715061-how-to-contact-pandadoc-support).

• Started

  Apr 30, 2026 · 1:23 PM

• Resolved

  Apr 30, 2026 · 1:53 PM

• Duration

  29m

• Severity

  None

• ◐

  Investigating

  Apr 30 · 1:23 PM PandaDoc

  We are currently investigating the issue.

• ◉

  Monitoring

  Apr 30 · 1:40 PM PandaDoc

  A fix has been implemented and we are monitoring the results.

• ✓

  Resolved

  Apr 30 · 1:53 PM PandaDoc

  We're all set! PandaDoc is working properly and the incident has been fully resolved. If you continue to experience issues with this, please contact our Support team (https://support.pandadoc.com/en/articles/9715061-how-to-contact-pandadoc-support).