retool-email unavailable

Summary

retool-email unavailable

Some Retool Emails failed with a "Disabled for sending spam" error due to an issue with our upstream email provider. The sending domain has since been restored, and email delivery is operating normally. We've also added safeguards to prevent recurrence. We apologize for the disruption.

• Started

  Jul 23, 2026 · 10:22 PM

• Resolved

  Jul 24, 2026 · 6:34 PM

• Duration

  20h 12m

• Severity

  Critical

• ◐

  Investigating

  Jul 23 · 10:22 PM Retool

  We are investigating the disabling of retool-email.com domain due to spam. Note that this does not impact official retool emails like user invites and password resets.

• ✓

  Resolved

  Jul 24 · 6:34 PM Retool

  Some Retool Emails failed with a "Disabled for sending spam" error due to an issue with our upstream email provider. The sending domain has since been restored, and email delivery is operating normally. We've also added safeguards to prevent recurrence. We apologize for the disruption.