Stripe Status · History · Incident #6444

RESOLVED

Elevated declines on Mastercard

Minor · Started Aug 15, 2026 · 4:49 AM

  • Duration

    1h 31m

  • Severity

    Minor

  • Detection lead

  • User reports

Summary

Elevated declines on Mastercard

Between 04:01 and 05:42 UTC, we saw elevated error rates and response times with Mastercard payments. This is now resolved. Our engineering teams will continue to monitor.


  • Started

    Aug 15, 2026 · 4:49 AM

  • Resolved

    Aug 15, 2026 · 6:21 AM

  • Duration

    1h 31m

  • Severity

    None

Event timeline

How this incident unfolded

  • Investigating

    Aug 15 · 4:49 AM Stripe

    We're currently investigating elevated error rates and response times with Mastercard payments. We'll post an update soon.

  • Identified

    Aug 15 · 5:25 AM Stripe

    We're currently seeing elevated error rates and response times with Mastercard payments. We have confirmed the outage is external to the Stripe infrastructure.

  • Monitoring

    Aug 15 · 6:04 AM Stripe

    As of 05:42 UTC, elevated error rates and response times with Mastercard payments have began to recover. Stripe teams will continue to monitor until fully resolved.

  • Resolved

    Aug 15 · 6:21 AM Stripe

    Between 04:01 and 05:42 UTC, we saw elevated error rates and response times with Mastercard payments. This is now resolved. Our engineering teams will continue to monitor.

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