Service comparison

Character AI vs. OpenAI

Character AI vs. OpenAI — reliability, API availability, and incident frequency head-to-head.

Last 90 days · 52 incidents total · Data via Pulsetic monitoring

Head-to-head

90-day summary

  • Character AI logo

    Character AI

    character.ai

    Online
    • 90-day uptime

      99.38%

    • Incidents (90d)

      52

      52 major · 0 minor

    • Median resolution

      12m

    • Longest outage

      4h 9m

  • OpenAI logo

    OpenAI

    openai.com

    Online
    • 90-day uptime

      100.00%

    • Incidents (90d)

      0

      0 major · 0 minor

    • Median resolution

    • Longest outage

Uptime over time

Availability across windows

Window Character AI OpenAI Δ
Last 24 hours
100.00%
100.00%
0.00 pp
Last 7 days
99.75%
100.00%
-0.25 pp
Last 30 days
99.55%
100.00%
-0.45 pp
Last 90 days
99.38%
100.00%
-0.62 pp

Δ is percentage-point difference (Character AI minus OpenAI). Higher is better.

Incidents 90-day

Severity breakdown

  • Character AI

    52 total

    52 major 0 minor
    • Median resolution

      12m

    • Longest outage

      4h 9m

  • OpenAI

    0 total

    0 major 0 minor
    • Median resolution

    • Longest outage

Recent activity

Last 5 incidents, side-by-side

  • Character AI logo

    Character AI

    • May 8

      Investigating an issue

      1m

      Major
    • May 8

      Investigating an issue

      4m

      Major
    • May 5

      Investigating an issue

      9m

      Major
    • May 5

      Investigating an issue

      11m

      Major
    • May 5

      Investigating an issue

      12m

      Major
  • OpenAI logo

    OpenAI

    No incidents recorded in the last 90 days.

Bottom line

OpenAI wins

OpenAI edges out on 90-day uptime.

Character AI posted 99.38% vs. 100.00% for OpenAI (Δ -0.62 pp). Incidents: 52 vs. 0 (+52).

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