Service comparison

ChatGPT vs. OpenAI

ChatGPT vs. OpenAI — reliability, API availability, and incident frequency head-to-head.

Last 90 days · 162 incidents total · Data via Pulsetic monitoring

Head-to-head

90-day summary

ChatGPT

chatgpt.com

Ongoing incident
- 90-day uptime
  
  62.61%
- Incidents (90d)
  
  81
  
  12 major · 69 minor
- Median resolution
  
  2h 7m
- Longest outage
  
  264h 55m
View status page →
OpenAI

openai.com

Ongoing incident
- 90-day uptime
  
  62.61%
- Incidents (90d)
  
  81
  
  12 major · 69 minor
- Median resolution
  
  2h 7m
- Longest outage
  
  264h 55m
View status page →

Uptime over time

Availability across windows

Window	ChatGPT	OpenAI	Δ
Last 24 hours	100.00%	100.00%	0.00 pp
Last 7 days	92.32%	92.30%	+0.02 pp
Last 30 days	90.04%	90.04%	0.00 pp
Last 90 days	62.61%	62.61%	0.00 pp

Δ is percentage-point difference (ChatGPT minus OpenAI). Higher is better.

Incidents 90-day

Severity breakdown

ChatGPT

81 total

12 major 69 minor
- Median resolution
  
  2h 7m
- Longest outage
  
  264h 55m
OpenAI

81 total

12 major 69 minor
- Median resolution
  
  2h 7m
- Longest outage
  
  264h 55m

Recent activity

Last 5 incidents, side-by-side

ChatGPT
- Sep 4
  
  Users in APAC region may face increased error in ChatGPT, Work, image generation, file upload, Voice, and Codex Cloud
  
  3h 46m
  
  Minor
- Sep 3
  
  Elevated errors across ChatGPT and Codex
  
  1h 57m
  
  Minor
- Sep 3
  
  ChatGPT Work Mode High Error Rates
  
  6m
  
  Major
- Sep 2
  
  Elevated errors creating new accounts
  
  31m
  
  Minor
- Sep 1
  
  Elevated errors in ChatGPT conversations for Free and Go plans
  
  21m
  
  Minor
View all incidents →
OpenAI
- Sep 4
  
  Users in APAC region may face increased error in ChatGPT, Work, image generation, file upload, Voice, and Codex Cloud
  
  3h 46m
  
  Minor
- Sep 3
  
  Elevated errors across ChatGPT and Codex
  
  1h 57m
  
  Minor
- Sep 3
  
  ChatGPT Work Mode High Error Rates
  
  6m
  
  Major
- Sep 2
  
  Elevated errors creating new accounts
  
  31m
  
  Minor
- Sep 1
  
  Elevated errors in ChatGPT conversations for Free and Go plans
  
  21m
  
  Minor
View all incidents →

Bottom line

It's a tie

ChatGPT and OpenAI are evenly matched on uptime.

ChatGPT posted 62.61% vs. 62.61% for OpenAI (Δ 0.00 pp). Incidents: 81 vs. 81 (0).

Also compare

Other ChatGPT comparisons

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