Service comparison

Hotjar vs. Amplitude

Hotjar vs. Amplitude — reliability, API availability, and incident frequency head-to-head.

Last 90 days · 25 incidents total · Data via Pulsetic monitoring

Head-to-head

90-day summary

Hotjar

hotjar.com

Online
- 90-day uptime
  
  100.00%
- Incidents (90d)
  
  3
  
  0 major · 3 minor
- Median resolution
  
  0m
- Longest outage
  
  —
View status page →
Amplitude

amplitude.com

Online
- 90-day uptime
  
  98.05%
- Incidents (90d)
  
  22
  
  7 major · 15 minor
- Median resolution
  
  1h 26m
- Longest outage
  
  9h 1m
View status page →

Uptime over time

Availability across windows

Window	Hotjar	Amplitude	Δ
Last 24 hours	100.00%	100.00%	0.00 pp
Last 7 days	100.00%	97.32%	+2.68 pp
Last 30 days	100.00%	98.50%	+1.50 pp
Last 90 days	100.00%	98.05%	+1.95 pp

Δ is percentage-point difference (Hotjar minus Amplitude). Higher is better.

Incidents 90-day

Severity breakdown

Hotjar

3 total

0 major 3 minor
- Median resolution
  
  0m
- Longest outage
  
  —
Amplitude

22 total

7 major 15 minor
- Median resolution
  
  1h 26m
- Longest outage
  
  9h 1m

Recent activity

Last 5 incidents, side-by-side

Hotjar
- Aug 13
  
  Growth customers not renewed on 12 Aug for one day
  
  < 1m
  
  Minor
- Jul 30
  
  Potentially all hotjar accounts with varying degrees of limited service.
  
  < 1m
  
  Minor
- Jun 10
  
  Missing VOC Responses
  
  < 1m
  
  Minor
- Jan 27
  
  Potential login issues to Hotjar
  
  16h 18m
  
  Minor
- Jan 20
  
  Surveys not opening in Hotjar application
  
  59m
  
  Minor
View all incidents →
Amplitude
- Aug 26
  
  We are actively investigating a processing delay in our realtime pipeline
  
  3h 14m
  
  Minor
- Aug 25
  
  Brief Service Disruption
  
  < 1m
  
  Minor
- Aug 24
  
  Login Page Unavailable for New Sign-ins
  
  1h 16m
  
  Minor
- Aug 19
  
  AI Controls unexpectedly displayed as “Admin preview”
  
  < 1m
  
  Minor
- Aug 13
  
  Delay in realtime data processing
  
  < 1m
  
  Minor
View all incidents →

Bottom line

Hotjar wins

Hotjar edges out on 90-day uptime.

Hotjar posted 100.00% vs. 98.05% for Amplitude (Δ +1.95 pp). Incidents: 3 vs. 22 (-19).

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