Acquia DAM Degraded File Processing

Summary

Acquia DAM Degraded File Processing

We've resolved the issue causing degraded file processing for customers hosted in the EU and have completed processing work that accumulated during the incident. Contact Customer Support for help on Acquia DAM Community if you continue to experience any ongoing issues.

• Started

  Aug 31, 2026 · 4:28 PM

• Resolved

  Aug 31, 2026 · 5:34 PM

• Duration

  1h 5m

• Severity

  Minor

• ◐

  Investigating

  Aug 31 · 4:28 PM Acquia

  We are currently investigating an issue with degraded file processing for customers hosted in the EU.

• ◉

  Monitoring

  Aug 31 · 5:00 PM Acquia

  A fix has been implemented and we are monitoring to ensure stability. We're also processing work that accumulated during the incident.

• ✓

  Resolved

  Aug 31 · 5:34 PM Acquia

  We've resolved the issue causing degraded file processing for customers hosted in the EU and have completed processing work that accumulated during the incident. Contact Customer Support for help on Acquia DAM Community if you continue to experience any ongoing issues.