AI Analytics – Report Download Issue

Summary

AI Analytics – Report Download Issue

This incident has been resolved.

• Started

  Feb 3, 2026 · 3:36 AM

• Resolved

  Feb 3, 2026 · 5:17 AM

• Duration

  1h 40m

• Severity

  Minor

• ◐

  Investigating

  Feb 3 · 3:36 AM AppZen

  Users may experience an issue in AI Analytics, where scheduled and on-demand reports are stuck in an “In Progress” state and do not download successfully. Our team is actively investigating the issue and will share updates as more information becomes available.

• ◆

  Identified

  Feb 3 · 4:00 AM AppZen

  The issue has been identified and a fix is being implemented.

• ✓

  Resolved

  Feb 3 · 5:17 AM AppZen

  This incident has been resolved.