Platform Log ingestion issue

Summary

Platform Log ingestion issue

Ingestion lag is back at baseline

• Started

  Jul 30, 2026 · 4:02 PM

• Resolved

  Jul 30, 2026 · 10:38 PM

• Duration

  6h 35m

• Severity

  Minor

• ◐

  Investigating

  Jul 30 · 4:02 PM Astro

  We are currently investigating an issue with platform log ingestion for Astro. Logs may not be available in the Cloud UI.

• ◐

  Investigating

  Jul 30 · 4:33 PM Astro

  We are continuing to investigate this issue, and will provide another update in 30mins or as new information is available.

• ◆

  Identified

  Jul 30 · 6:03 PM Astro

  We have identified the source of increased log generation volume, which is causing issues on the ingestion side. We're implementing mitigations now and are monitoring the results.

• ◆

  Identified

  Jul 30 · 6:43 PM Astro

  We are continuing to investigate and monitor this issue.

• ◉

  Monitoring

  Jul 30 · 7:06 PM Astro

  We are beginning to see ingestion catch up with backlog log load. Customers may begin to see some logs becoming available in the Cloud UI

• ◉

  Monitoring

  Jul 30 · 8:05 PM Astro

  We continue to see log ingestion improving on the platform, and we're continuing to monitor the situation.

• ◉

  Monitoring

  Jul 30 · 9:47 PM Astro

  We are continuing to see progress as the log injestions works through the backlog. Available logs are now about ~20mins old, and we expect to see that latency return to normal baseline in the next 2 hours.

• ✓

  Resolved

  Jul 30 · 10:38 PM Astro

  Ingestion lag is back at baseline