Attio Status · History · Incident #24149

RESOLVED

Reports of platform availability issues

Major · Started Jun 12, 2025 · 6:40 PM

  • Duration

    2h 16m

  • Severity

    Major

  • Detection lead

  • User reports

Summary

Reports of platform availability issues

The platform is now fully operational. We’re continuing to monitor our infrastructure provider for any further updates and ongoing stability. Thank you for your patience while we resolved the issue.


  • Started

    Jun 12, 2025 · 6:40 PM

  • Resolved

    Jun 12, 2025 · 8:56 PM

  • Duration

    2h 16m

  • Severity

    Major

Event timeline

How this incident unfolded

  • Investigating

    Jun 12 · 6:40 PM Attio

    We're aware of an issue with a downstream provider that is impacting platform availability. Our team is working to resolve the issue as quickly as possible.

  • Identified

    Jun 12 · 7:18 PM Attio

    We're currently investigating a major issue with one of our infrastructure providers that's resulting in increased latency for users. A small subset of users may also be unable to access the platform entirely. We're working to resolve this as quickly as possible and will continue to provide updates.

  • Monitoring

    Jun 12 · 7:36 PM Attio

    We're seeing signs of recovery and are closely monitoring the situation. We'll continue to share updates as we receive them from our infrastructure provider.

  • Resolved

    Jun 12 · 8:56 PM Attio

    The platform is now fully operational. We’re continuing to monitor our infrastructure provider for any further updates and ongoing stability. Thank you for your patience while we resolved the issue.

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