Bandwidth Local Market Impairment - 951 - Rocky Mount, NC

Summary

Bandwidth Local Market Impairment - 951 - Rocky Mount, NC

Our carrier has completed all necessary repairs and Bandwidth can confirm all services are restored. This incident is resolved.

• Started

  Sep 12, 2026 · 9:00 PM

• Resolved

  Sep 17, 2026 · 3:09 PM

• Duration

  4d 18h 8m

• Severity

  Critical

• ◐

  Investigating

  Sep 12 · 9:00 PM Bandwidth

  We are experiencing an impairment on the Bandwidth network which may affect a portion of calls. We are currently working with our carrier for resolution.

• ◐

  Investigating

  Sep 13 · 12:59 AM Bandwidth

  We are experiencing an impairment on the Bandwidth network which may affect a portion of calls. We are currently working with our carrier for resolution.

• ◆

  Identified

  Sep 13 · 3:51 AM Bandwidth

  Our carrier has identified the cause of this incident and is working to complete repairs.

• ◆

  Identified

  Sep 13 · 7:22 AM Bandwidth

  Our carrier has identified the cause of this incident and is working to complete repairs.

• ◐

  Investigating

  Sep 13 · 11:22 AM Bandwidth

  Our carrier has identified the cause of this incident and is working to complete repairs.

• ◐

  Investigating

  Sep 13 · 3:33 PM Bandwidth

  Our carrier has identified the cause of this incident and is working to complete repairs.

• ◆

  Identified

  Sep 13 · 5:11 PM Bandwidth

  Our carrier has identified the cause of this incident and is working to complete repairs.

• ◆

  Identified

  Sep 13 · 8:50 PM Bandwidth

  Our carrier has identified the cause of this incident and is working to complete repairs.

• ◆

  Identified

  Sep 14 · 5:01 AM Bandwidth

  We are continuing to work on a fix for this issue.

• ◆

  Identified

  Sep 14 · 5:09 AM Bandwidth

  Our carrier has identified the cause of this incident and is working to complete repairs.

• ◆

  Identified

  Sep 14 · 6:13 AM Bandwidth

  Our carrier has identified the cause of this incident and is working to complete repairs.

• ◆

  Identified

  Sep 14 · 10:13 AM Bandwidth

  Our carrier has identified the cause of this incident and is working to complete repairs.

• ◆

  Identified

  Sep 14 · 2:13 PM Bandwidth

  Our carrier has identified the cause of this incident and is working to complete repairs.

• ◆

  Identified

  Sep 14 · 6:14 PM Bandwidth

  We are continuing to work on a fix for this issue.

• ◆

  Identified

  Sep 14 · 11:37 PM Bandwidth

  We are continuing to work on a fix for this issue.

• ◆

  Identified

  Sep 15 · 9:11 AM Bandwidth

  Our carrier has identified the cause of this incident and is working to complete repairs.

• ◆

  Identified

  Sep 15 · 1:00 PM Bandwidth

  Our carrier has identified the cause of this incident and is working to complete repairs.

• ◆

  Identified

  Sep 15 · 7:04 PM Bandwidth

  Our carrier has identified the cause of this incident and is working to complete repairs.

• ◆

  Identified

  Sep 15 · 10:58 PM Bandwidth

  Our carrier has identified the cause of this incident and is working to complete repairs.

• ◆

  Identified

  Sep 16 · 2:40 AM Bandwidth

  Our carrier has identified the cause of this incident and is working to complete repairs.

• ◆

  Identified

  Sep 16 · 6:29 AM Bandwidth

  Our carrier has identified the cause of this incident and is working to complete repairs.

• ◆

  Identified

  Sep 16 · 9:42 AM Bandwidth

  Our carrier has identified the cause of this incident and is working to complete repairs.

• ◆

  Identified

  Sep 16 · 2:27 PM Bandwidth

  Our carrier has identified the cause of this incident and is working to complete repairs.

• ◆

  Identified

  Sep 16 · 6:30 PM Bandwidth

  Our carrier has identified the cause of this incident and is working to complete repairs.

• ◆

  Identified

  Sep 16 · 10:27 PM Bandwidth

  Our carrier has identified the cause of this incident and is working to complete repairs.

• ◆

  Identified

  Sep 17 · 3:16 AM Bandwidth

  Our carrier has identified the cause of this incident and is working to complete repairs.

• ◆

  Identified

  Sep 17 · 7:22 AM Bandwidth

  Our carrier has identified the cause of this incident and is working to complete repairs.

• ◉

  Monitoring

  Sep 17 · 11:42 AM Bandwidth

  We have observed services in this market have recovered and our carrier is finalizing repairs. This incident will be resolved when we confirm all repairs are complete

• ✓

  Resolved

  Sep 17 · 3:09 PM Bandwidth

  Our carrier has completed all necessary repairs and Bandwidth can confirm all services are restored. This incident is resolved.