Multiple Services are Impacted

Summary

Multiple Services are Impacted

The issue has been resolved, and all affected services are now functioning normally. Thank you for your patience while we worked to address the issue.

• Started

  Sep 17, 2026 · 9:20 AM

• Resolved

  Sep 17, 2026 · 11:00 AM

• Duration

  1h 40m

• Severity

  Minor

• ◐

  Investigating

  Sep 17 · 9:20 AM Brevo

  We’ve detected an issue affecting Transactional Email delivery and Redirection links for both Marketing Email Campaigns and Transactional Emails. As a result, some customers may be experiencing disruptions when using these services. Our team is actively investigating the root cause and working to resolve the issue as quickly as possible. We apologise for the inconvenience and will share further updates as soon as we have more information.

• ◆

  Identified

  Sep 17 · 9:27 AM Brevo

  We have identified the cause of the issue affecting Transactional Email delivery and Redirection links for Marketing Email Campaigns and Transactional Emails. Our team is currently working on implementing a fix to restore the affected services and mitigate the impact. We will continue to provide updates as we make progress toward full resolution.

• ◆

  Identified

  Sep 17 · 9:57 AM Brevo

  Our team continues to work on implementing the fix for the identified issue affecting Transactional Email delivery and Redirection links for Marketing Email Campaigns and Transactional Emails. We are actively monitoring the situation and working to restore full functionality as quickly as possible. We will continue to provide updates as we make further progress.

• ◉

  Monitoring

  Sep 17 · 10:50 AM Brevo

  We have mitigated the impact and are seeing a reduction in errors across the affected services. We continue to monitor our systems closely to ensure stability. We’ll provide an update once we confirm the issue is fully resolved.

• ✓

  Resolved

  Sep 17 · 11:00 AM Brevo

  The issue has been resolved, and all affected services are now functioning normally. Thank you for your patience while we worked to address the issue.