Buffer Status · History · Incident #6269

RESOLVED

Issue with approval notification emails

Minor · Started Aug 7, 2026 · 4:56 AM

  • Duration

    55m

  • Severity

    Minor

  • Detection lead

  • User reports

Summary

Issue with approval notification emails

The issue with _approval required_ notification emails has been fully resolved, and it’s functioning as expected again. If you encounter any further problems, please don’t hesitate to reach out to our team.


  • Started

    Aug 7, 2026 · 4:56 AM

  • Resolved

    Aug 7, 2026 · 5:51 AM

  • Duration

    55m

  • Severity

    Minor

Event timeline

How this incident unfolded

  • Investigating

    Aug 7 · 4:56 AM Buffer

    Some users are currently not receiving email notifications when team members request their approval on post drafts. The approval process is working as usual, this only affects the email notifications. Our engineering team is currently investigating the cause, and we'll provide updates here as soon as we know more.

  • Monitoring

    Aug 7 · 5:35 AM Buffer

    The issue affecting _approval request_ notification emails has been fixed, and we’re keeping an eye on it to ensure it continues to run smoothly. Thank you for your patience as we worked to resolve this issue.

  • Resolved

    Aug 7 · 5:51 AM Buffer

    The issue with _approval required_ notification emails has been fully resolved, and it’s functioning as expected again. If you encounter any further problems, please don’t hesitate to reach out to our team.

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