CallHippo Status · History · Incident #127308

RESOLVED

India Calling Service Issue on Some Routes in the India Region

Minor · Started Sep 11, 2026 · 5:12 PM

  • Duration

    7h 4m

  • Severity

    Minor

  • Detection lead

  • User reports

Summary

India Calling Service Issue on Some Routes in the India Region

This incident has been resolved.


  • Started

    Sep 11, 2026 · 5:12 PM

  • Resolved

    Sep 12, 2026 · 12:16 AM

  • Duration

    7h 4m

  • Severity

    Minor

Event timeline

How this incident unfolded

  • Investigating

    Sep 11 · 5:12 PM CallHippo

    We're aware of a disruption affecting calling services on few route in India region. Our engineering team is actively investigating. Calls through other regions are unaffected.

  • Identified

    Sep 11 · 5:16 PM CallHippo

    We have identified the issue and are currently working on a fix. We will provide an update once it has been resolved.

  • Identified

    Sep 11 · 6:11 PM CallHippo

    We are currently experiencing issues with one of our carriers, affecting calls on certain routes in India. Our team is actively working with the carrier to identify and resolve the issue as soon as possible.

  • Resolved

    Sep 12 · 12:16 AM CallHippo

    This incident has been resolved.

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