ChatGPT Status · History · Incident #6391

RESOLVED

Elevated errors in ChatGPT conversations for Free users

Minor · Started Aug 13, 2026 · 3:19 PM

Duration

8h 38m
Severity

Minor
Detection lead

—
User reports

Peak 1/hr

Summary

Elevated errors in ChatGPT conversations for Free users

All impacted services have now fully recovered.

Started

Aug 13, 2026 · 3:19 PM
Resolved

Aug 13, 2026 · 11:58 PM
Duration

8h 38m
Severity

Minor

Event timeline

How this incident unfolded

◐

Investigating
Aug 13 · 3:19 PM ChatGPT

We are investigating the issue for the listed services.
◆

Identified
Aug 13 · 3:48 PM ChatGPT

We are still implementing the mitigation.
◉

Monitoring
Aug 13 · 4:54 PM ChatGPT

We have applied the mitigation and are monitoring the recovery.
◉

Monitoring
Aug 13 · 10:07 PM ChatGPT

We’ve applied a mitigation and are monitoring recovery following an issue with a downstream provider.
✓

Resolved
Aug 13 · 11:58 PM ChatGPT

All impacted services have now fully recovered.

User reports · incident window

Report volume over time

Hourly report count. Red bars mark the incident window.

Peak: 1 reports/hr

← Before incident After →

Pattern

Other recent incidents

Browse full incident history →

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