Claude Status · History · Incident #6662

RESOLVED

Errors logging into Claude.ai

Minor · Started Aug 24, 2026 · 5:12 PM

⚡ Pulsetic detected this 60 minutes before Claude acknowledged it

Duration

3m
Severity

Minor
Detection lead

60 min
User reports

Peak 19/hr

Summary

Errors logging into Claude.ai

This issue has been resolved.

Started

Aug 24, 2026 · 5:12 PM
Resolved

Aug 24, 2026 · 5:16 PM
Duration

3m
Severity

Minor

Detection lead

Pulsetic caught this 60 minutes early

Pulsetic detected

~60 min before acknowledgement

User reports and synthetic probes crossed the detection threshold
Claude acknowledged

Aug 24, 2026 · 5:12 PM

Via official status page

Event timeline

How this incident unfolded

●

Detected by Pulsetic
Aug 24 · 4:12 PM Pulsetic

User reports and synthetic probes crossed the detection threshold — 60 min before the official acknowledgement.
◐

Investigating
Aug 24 · 5:12 PM Claude

From 9:02–9:08am PT / 16:02–16:08 UTC) users experienced issues when logging into Claude.ai, including for connecting Claude Code with subscription. At this time, this issue has been resolved, but we are continuing to investigate a potential issue impacting users of the Claude.ai desktop application.
✓

Resolved
Aug 24 · 5:16 PM Claude

This issue has been resolved.

User reports · incident window

Report volume over time

Hourly report count. Red bars mark the incident window.

Peak: 19 reports/hr

← Before incident After →

Pattern

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