Cloudflare Status · History · Incident #6887

RESOLVED

Cloudflare Access one-time PIN emails blocked by certain email security gateways, including Proofpoint

Minor · Started Sep 1, 2026 · 8:06 PM

  • Duration

    11h 9m

  • Severity

    Minor

  • Detection lead

  • User reports

Summary

Cloudflare Access one-time PIN emails blocked by certain email security gateways, including Proofpoint

This incident has been resolved.


  • Started

    Sep 1, 2026 · 8:06 PM

  • Resolved

    Sep 2, 2026 · 7:16 AM

  • Duration

    11h 9m

  • Severity

    Minor

Event timeline

How this incident unfolded

  • Investigating

    Sep 1 · 8:06 PM Cloudflare

    Some customers using email security gateway like Proofpoint may experience delayed Cloudflare notifications and login codes. Proofpoint is temporarily deferring messages with an SMTP 421 4.7.0 response. Cloudflare will continue retrying delivery.

  • Resolved

    Sep 2 · 7:16 AM Cloudflare

    This incident has been resolved.

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