Sign-in and dashboard errors for some users

Summary

Sign-in and dashboard errors for some users

This incident has been resolved.

• Started

  Sep 18, 2026 · 11:02 PM

• Resolved

  Sep 18, 2026 · 11:13 PM

• Duration

  11m

• Severity

  Minor

• ◐

  Investigating

  Sep 18 · 11:02 PM Cursor

  We are investigating an issue affecting sign-in. Signing in, signing out, and loading the dashboard may hang or fail. If you are already signed in, your session should continue to work normally. We will provide another update shortly.

• ◉

  Monitoring

  Sep 18 · 11:07 PM Cursor

  Sign-in is recovering. The issue came from our authentication provider, who has identified the cause and is seeing recovery on their side. We are monitoring to confirm everything is back to normal.

• ✓

  Resolved

  Sep 18 · 11:13 PM Cursor

  This incident has been resolved.