Messaging failures

Summary

Messaging failures

This incident has been resolved.

• Started

  Aug 4, 2026 · 11:49 AM

• Resolved

  Aug 4, 2026 · 1:17 PM

• Duration

  1h 27m

• Severity

  Critical

• ◆

  Identified

  Aug 4 · 11:49 AM Discord

  We are currently investigating an issue that is impacting users' ability to send direct messages. Other functionality including interactions, shop, and SDK integrations are also affected.

• ◆

  Identified

  Aug 4 · 11:50 AM Discord

  We are continuing to work on a fix for this issue.

• ◆

  Identified

  Aug 4 · 12:36 PM Discord

  We are actively working toward system recovery and will post another update in 10 minutes.

• ◉

  Monitoring

  Aug 4 · 12:53 PM Discord

  We have a fix in place are seeing recovery, although some users may still be seeing impact.

• ◉

  Monitoring

  Aug 4 · 12:59 PM Discord

  We're seeing significant positive impact from our earlier fix; nearly all users should be recovered at this point. We are monitoring closely.

• ✓

  Resolved

  Aug 4 · 1:17 PM Discord

  This incident has been resolved.