Issues with Geomap Tiles

Summary

Issues with Geomap Tiles

This incident has been resolved.

• Started

  Sep 8, 2026 · 6:05 PM

• Resolved

  Sep 8, 2026 · 10:41 PM

• Duration

  4h 36m

• Severity

  Minor

• ◆

  Identified

  Sep 8 · 6:05 PM Grafana

  Some geomap tiles are displaying the “api key required". The issue has been identified, and our team is working on a fix. As a workaround, you can open the Geomap panel, navigate to the Map layers section, and change the Basemap layer from CARTO, or "Default base layer," to OpenStreetMap. The watermark should disappear immediately. Alternatively, if you would prefer to retain a dark-styled map similar to the current CARTO appearance, you can select MapLibre as the basemap and configure the URL as: https://tiles.openfreemap.org/styles/dark This option also renders without the watermark, does not require an API key, and provides a visual style similar to the dark CARTO basemap.

• ✓

  Resolved

  Sep 8 · 10:41 PM Grafana

  This incident has been resolved.