Investigating elevated database load in AWS Germany

Summary

Investigating elevated database load in AWS Germany

This incident has been resolved.

• Started

  Sep 9, 2026 · 11:27 AM

• Resolved

  Sep 9, 2026 · 1:51 PM

• Duration

  2h 24m

• Severity

  Minor

• ◐

  Investigating

  Sep 9 · 11:27 AM Grafana

  We are investigating elevated database load affecting infrastructure supporting a subset of Grafana Cloud instances in the AWS Germany region (prod-eu-west-4). Affected users may experience slow responses when accessing Grafana. We will provide an update as more information becomes available.

• ◉

  Monitoring

  Sep 9 · 12:44 PM Grafana

  A fix has been implemented and we have been seeing recovery to the affected region. We will continue to monitor.

• ✓

  Resolved

  Sep 9 · 1:51 PM Grafana

  This incident has been resolved.