InMotion Hosting Status · History · Incident #140835

ACTIVE INCIDENT

October billing run: One-time billing of outstanding amounts below €10

Major · Started Sep 24, 2026 · 6:50 AM

  • Duration

    Ongoing

  • Severity

    Major

  • Detection lead

    —

  • User reports

    —

Summary

October billing run: One-time billing of outstanding amounts below €10

We are currently preparing for the legally required introduction of e-invoicing. As a result, outstanding amounts below €10.00 / $10.00 must also be invoiced once in the upcoming billing run. Normally, such small amounts are accumulated and billed at a later date. For more information about our billing system: https://docs.hetzner.com/general/billing-and-account-management/billing-at-hetzner/billing-system-hetzner


  • Started

    Sep 24, 2026 · 6:50 AM

  • Status

    Identified

  • Duration

    Ongoing

  • Severity

    Major

Event timeline

How this incident unfolded

  • ◐

    Investigating

    Sep 24 · 6:50 AM InMotion Hosting

    We are currently preparing for the legally required introduction of e-invoicing. As a result, outstanding amounts below €10.00 / $10.00 must also be invoiced once in the upcoming billing run. Normally, such small amounts are accumulated and billed at a later date. For more information about our billing system: https://docs.hetzner.com/general/billing-and-account-management/billing-at-hetzner/billing-system-hetzner

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