Service Issue - Linode Kubernetes Engine (IAD2)

Summary

Service Issue - Linode Kubernetes Engine (IAD2)

Beginning at approximately 14:50 UTC on August 13, 2026, customers who attempted to provision Linode Kubernetes Engine Enterprise \(LKE-E\) clusters in the IAD2 data center were unable to. We identified that the issue was due to the exclusion of two components in IAD2 in a recent software version upgrade which resulted in an API mismatch. We updated the identified components to bring them in sync with the expected state. This mitigated the issue at approximately 16:00 UTC on August 13, 2026. To prevent this issue from occurring in the future, we are reviewing LKE software update processes to ensure that all included components complete version upgrades before being reintroduced to service during platform software updates. This summary provides an overview of our current understanding of the incident given the information available. Our investigation is ongoing and any information herein is subject to change.

• Started

  Aug 13, 2026 · 4:16 PM

• Resolved

  Aug 13, 2026 · 5:54 PM

• Duration

  1h 37m

• Severity

  Minor

• ◐

  Investigating

  Aug 13 · 4:16 PM Linode

  Our team is investigating an issue affecting the Linode Kubernetes Engine (LKE). We will share additional updates as we have more information.

• ◉

  Monitoring

  Aug 13 · 4:30 PM Linode

  At this time we have been able to correct the issues affecting the LKE service. We will be monitoring this to ensure that it remains stable. If you continue to experience problems, please <a href="https://cloud.linode.com/support/tickets">open a Support ticket</a> for assistance.

• ✓

  Resolved

  Aug 13 · 5:54 PM Linode

  We haven’t observed any additional issues with the LKE service, and will now consider this incident resolved. If you continue to experience problems, please <a href="https://cloud.linode.com/support/tickets">open a Support ticket</a> for assistance.

• ✓

  Postmortem

  Aug 17 · 9:30 PM Linode

  Beginning at approximately 14:50 UTC on August 13, 2026, customers who attempted to provision Linode Kubernetes Engine Enterprise \(LKE-E\) clusters in the IAD2 data center were unable to. We identified that the issue was due to the exclusion of two components in IAD2 in a recent software version upgrade which resulted in an API mismatch. We updated the identified components to bring them in sync with the expected state. This mitigated the issue at approximately 16:00 UTC on August 13, 2026. To prevent this issue from occurring in the future, we are reviewing LKE software update processes to ensure that all included components complete version upgrades before being reintroduced to service during platform software updates. This summary provides an overview of our current understanding of the incident given the information available. Our investigation is ongoing and any information herein is subject to change.