[DE1][Storage] - Ceph volumes incident notification

Summary

[DE1][Storage] - Ceph volumes incident notification

We are pleased to inform you that the incident affecting our Storage offering has been resolved. <b>Start time :</b> 13/09/2026 12:43 UTC <b>End time :</b> 13/09/2026 15:11 UTC <b>Root Cause :</b> A service disruption occurred due to an unexpected infrastructure failure. We apologize for any inconvenience caused and appreciate your understanding.

• Started

  Sep 13, 2026 · 12:51 PM

• Resolved

  Sep 13, 2026 · 3:15 PM

• Duration

  2h 24m

• Severity

  Minor

• ◆

  Identified

  Sep 13 · 12:51 PM OVHcloud

  We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Storage offer on the specific DE1 region. Here are some supplementary details : <b>Start time :</b> 13/09/2026 12:43 UTC <b>Impacted Service(s) :</b> Some Ceph volumes are experiencing temporary performance degradation in this region. <b>Customers Impact :</b> Customers may experience performance degradation and reduced data redundancy. <b>Root Cause :</b> A service disruption occurred due to an unexpected underlying infrastructure malfunction. We thank you for your understanding and patience throughout this incident.

• ✓

  Resolved

  Sep 13 · 3:15 PM OVHcloud

  We are pleased to inform you that the incident affecting our Storage offering has been resolved. <b>Start time :</b> 13/09/2026 12:43 UTC <b>End time :</b> 13/09/2026 15:11 UTC <b>Root Cause :</b> A service disruption occurred due to an unexpected infrastructure failure. We apologize for any inconvenience caused and appreciate your understanding.