WorkOS Status · History · Incident #5920

RESOLVED

Elevated errors during email delivery

Major · Started Jul 27, 2026 · 6:05 AM

Duration

2h 58m
Severity

Major
Detection lead

—
User reports

—

Summary

Elevated errors during email delivery

Delivery rates have recovered.

Started

Jul 27, 2026 · 6:05 AM
Resolved

Jul 27, 2026 · 9:04 AM
Duration

2h 58m
Severity

Major

Event timeline

How this incident unfolded

◐

Investigating
Jul 27 · 6:05 AM WorkOS

We are investigating elevated errors during delivery of emails.
◉

Monitoring
Jul 27 · 7:03 AM WorkOS

We have implemented a mitigation and are continuing to monitor.
◐

Investigating
Jul 27 · 7:20 AM WorkOS

Our mitigation did not fully resolve the issue. We are continuing to investigate.
◉

Monitoring
Jul 27 · 8:11 AM WorkOS

We have applied a refined mitigation and are continuing to monitor delivery rates.
✓

Resolved
Jul 27 · 9:04 AM WorkOS

Delivery rates have recovered.

Pattern

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