WorkOS Status · History · Incident #5930

RESOLVED

Continued email delivery errors

Major · Started Jul 27, 2026 · 10:10 AM

  • Duration

    3h 27m

  • Severity

    Major

  • Detection lead

  • User reports

    Peak 2/hr

Summary

Continued email delivery errors

Email delivery is operating normally.


  • Started

    Jul 27, 2026 · 10:10 AM

  • Resolved

    Jul 27, 2026 · 1:37 PM

  • Duration

    3h 27m

  • Severity

    Major

Event timeline

How this incident unfolded

  • Investigating

    Jul 27 · 10:10 AM WorkOS

    We are investigating reports that email delivery statuses in Dashboard are not being updated.

  • Investigating

    Jul 27 · 10:33 AM WorkOS

    We are continuing to investigate email delivery errors in addition to Dashboard email delivery statuses not being updated.

  • Monitoring

    Jul 27 · 11:36 AM WorkOS

    We have remediated the issue. Email delivery rates have recovered and reported email delivery status in Dashboard are being updated properly. We are continuing to monitor.

  • Resolved

    Jul 27 · 1:37 PM WorkOS

    Email delivery is operating normally.

User reports · incident window

Report volume over time

Hourly report count. Red bars mark the incident window.

Peak: 2 reports/hr

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