Zoom Status · History · Incident #6972

RESOLVED

Service Degradation Affecting Zoom Phone Audio in Japan

Minor · Started Sep 3, 2026 · 10:23 PM

Duration

12m
Severity

Minor
Detection lead

—
User reports

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Summary

Service Degradation Affecting Zoom Phone Audio in Japan

This incident has been resolved and the affected services have been restored.

Started

Sep 3, 2026 · 10:23 PM
Resolved

Sep 3, 2026 · 10:35 PM
Duration

12m
Severity

None

Event timeline

How this incident unfolded

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Monitoring
Sep 3 · 10:23 PM Zoom

On September 04, between 02:54 AM UTC to 03:04 AM UTC, subset of users in Japan might have experienced Zoom Phone audio degradation due to an issue with our vendor. Our team will continue to monitor the situation closely and keep you informed of any further developments.
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Resolved
Sep 3 · 10:35 PM Zoom

This incident has been resolved and the affected services have been restored.

Pattern

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