Zoom Status · History · Incident #6994

RESOLVED

Service Degradation Affecting Email in Zoom Contact Center Services in North America

Minor · Started Sep 4, 2026 · 10:46 AM

Duration

9m
Severity

Minor
Detection lead

—
User reports

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Summary

Service Degradation Affecting Email in Zoom Contact Center Services in North America

This incident has been resolved.

Started

Sep 4, 2026 · 10:46 AM
Resolved

Sep 4, 2026 · 10:55 AM
Duration

9m
Severity

None

Event timeline

How this incident unfolded

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Monitoring
Sep 4 · 10:46 AM Zoom

On 09/04/2026, Between 15:15 UTC to 16:10 UTC, A subset of users may have experienced issues with Email in Zoom Contact Center. This incident has been resolved and the affected services have been restored.
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Resolved
Sep 4 · 10:55 AM Zoom

This incident has been resolved.

Pattern

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