Service Degradation Affecting Zoom AI Companion in US Region

Summary

Service Degradation Affecting Zoom AI Companion in US Region

This incident has been resolved and the affected services have been restored.

• Started

  Sep 5, 2026 · 8:57 PM

• Resolved

  Sep 5, 2026 · 10:20 PM

• Duration

  1h 22m

• Severity

  Minor

• ◐

  Investigating

  Sep 5 · 8:57 PM Zoom

  We are currently investigating a service degradation affecting Zoom AI Companion in US Region. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.

• ◐

  Investigating

  Sep 5 · 9:32 PM Zoom

  We are continuing to investigate this issue and will provide updates as soon as there is more information to share. Thank you for your patience.

• ◆

  Identified

  Sep 5 · 9:47 PM Zoom

  We have successfully identified the root cause affecting Zoom AI Companion in US Region. Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made. Thank you for your patience.

• ◉

  Monitoring

  Sep 5 · 10:06 PM Zoom

  The service degradation affecting Zoom AI Companion in US Region has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.

• ✓

  Resolved

  Sep 5 · 10:20 PM Zoom

  This incident has been resolved and the affected services have been restored.