Service comparison

10to8 vs. Jira Software

10to8 vs. Jira Software: uptime, incident frequency and resolution times, head-to-head.

Last 90 days · 15 incidents total · From each provider's official status page

Head-to-head

90-day summary

10to8

10to8.com

Online
- 90-day uptime
  
  100.00%
- Incidents (90d)
  
  0
  
  0 major · 0 minor
- Median resolution
  
  —
- Longest incident
  
  —
View status page →
Jira Software

cloud.microsoft

Online
- 90-day uptime
  
  96.68%
- Incidents (90d)
  
  15
  
  6 major · 9 minor
- Median resolution
  
  2h 31m
- Longest incident
  
  28h 37m
View status page →

Uptime over time

Availability across windows

Window	10to8	Jira Software	Δ
Last 24 hours	100.00%	100.00%	0.00 pp
Last 7 days	100.00%	97.07%	+2.93 pp
Last 30 days	100.00%	98.53%	+1.47 pp
Last 90 days	100.00%	96.68%	+3.32 pp

Uptime is the share of each window with no incident open on the provider's official status page. Δ is percentage-point difference (10to8 minus Jira Software). Higher is better.

Incidents 90-day

Severity breakdown

10to8

0 total

0 major 0 minor
- Median resolution
  
  —
- Longest incident
  
  —
Jira Software

15 total

6 major 9 minor
- Median resolution
  
  2h 31m
- Longest incident
  
  28h 37m

Recent activity

Last 5 incidents, side-by-side

10to8
- Apr 1
  
  Service Disruption: Smart Messaging, Product Dashboard AI Assistant and Voice Booking
  
  1h 35m
  
  Minor
- Jan 23
  
  Partial Communications Outage
  
  3h 38m
  
  Major
- Aug 7, 2025
  
  Delays in report generation
  
  27m
  
  Minor
- Jul 17, 2025
  
  Performance Degraded - US Server
  
  1h 22m
  
  Minor
- Jun 9, 2025
  
  Delays in Communications
  
  1h 48m
  
  Minor
View all incidents →
Jira Software
- Oct 1
  
  Job processing and scheduling is degraded affecting multiple Atlassian products
  
  4h 55m
  
  Major
- Sep 24
  
  Degraded Performance Viewing Issues and Boards
  
  1h 58m
  
  Minor
- Sep 24
  
  Degraded Performance Accessing Jira
  
  2h 53m
  
  Minor
- Sep 11
  
  Degraded performance affecting Jira Software and Jira Service Management
  
  51m
  
  Minor
- Sep 3
  
  Disrupted JIRA availability in US East
  
  1h 4m
  
  Major
View all incidents →