Service comparison

10to8 vs. Jira Software

10to8 vs. Jira Software — reliability, API availability, and incident frequency head-to-head.

Last 90 days · 15 incidents total · Data via Pulsetic monitoring

Head-to-head

90-day summary

10to8

10to8.com

Online
- 90-day uptime
  
  100.00%
- Incidents (90d)
  
  0
  
  0 major · 0 minor
- Median resolution
  
  —
- Longest outage
  
  —
View status page →
Jira Software

cloud.microsoft

Online
- 90-day uptime
  
  89.88%
- Incidents (90d)
  
  15
  
  7 major · 8 minor
- Median resolution
  
  2h 40m
- Longest outage
  
  150h 26m
View status page →

Uptime over time

Availability across windows

Window	10to8	Jira Software	Δ
Last 24 hours	100.00%	100.00%	0.00 pp
Last 7 days	100.00%	99.49%	+0.51 pp
Last 30 days	100.00%	95.79%	+4.21 pp
Last 90 days	100.00%	89.88%	+10.12 pp

Δ is percentage-point difference (10to8 minus Jira Software). Higher is better.

Incidents 90-day

Severity breakdown

10to8

0 total

0 major 0 minor
- Median resolution
  
  —
- Longest outage
  
  —
Jira Software

15 total

7 major 8 minor
- Median resolution
  
  2h 40m
- Longest outage
  
  150h 26m

Recent activity

Last 5 incidents, side-by-side

10to8
- Apr 1
  
  Service Disruption: Smart Messaging, Product Dashboard AI Assistant and Voice Booking
  
  1h 35m
  
  Minor
- Jan 23
  
  Partial Communications Outage
  
  3h 38m
  
  Major
- Aug 7
  
  Delays in report generation
  
  27m
  
  Minor
- Jul 17
  
  Performance Degraded - US Server
  
  1h 22m
  
  Minor
- Jun 9
  
  Delays in Communications
  
  1h 48m
  
  Minor
View all incidents →
Jira Software
- Sep 11
  
  Degraded performance affecting Jira Software and Jira Service Management
  
  51m
  
  Minor
- Sep 3
  
  Disrupted JIRA availability in US East
  
  1h 4m
  
  Major
- Sep 1
  
  Degraded performance of JIRA
  
  4h 26m
  
  Minor
- Sep 1
  
  Jira - Work Item transition failures
  
  2h 31m
  
  Minor
- Aug 31
  
  Fetching mails from Microsoft accounts producing errors and preventing email based creation of Jira work items
  
  10h 49m
  
  Major
View all incidents →

Bottom line

10to8 wins

10to8 edges out on 90-day uptime.

10to8 posted 100.00% vs. 89.88% for Jira Software (Δ +10.12 pp). Incidents: 0 vs. 15 (-15).

Also compare

Other 10to8 comparisons

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