Service comparison

11x vs. AppZen

11x vs. AppZen — reliability, API availability, and incident frequency head-to-head.

Last 90 days · 5 incidents total · Data via Pulsetic monitoring

Head-to-head

90-day summary

11x

11x.ai

Online
- 90-day uptime
  
  95.57%
- Incidents (90d)
  
  3
  
  0 major · 3 minor
- Median resolution
  
  23h 17m
- Longest outage
  
  64h 37m
View status page →
AppZen

appzen.com

Online
- 90-day uptime
  
  99.66%
- Incidents (90d)
  
  2
  
  0 major · 2 minor
- Median resolution
  
  3h 38m
- Longest outage
  
  6h 7m
View status page →

Uptime over time

Availability across windows

Window	11x	AppZen	Δ
Last 24 hours	100.00%	100.00%	0.00 pp
Last 7 days	100.00%	96.36%	+3.64 pp
Last 30 days	91.03%	98.99%	-7.96 pp
Last 90 days	95.57%	99.66%	-4.09 pp

Δ is percentage-point difference (11x minus AppZen). Higher is better.

Incidents 90-day

Severity breakdown

11x

3 total

0 major 3 minor
- Median resolution
  
  23h 17m
- Longest outage
  
  64h 37m
AppZen

2 total

0 major 2 minor
- Median resolution
  
  3h 38m
- Longest outage
  
  6h 7m

Recent activity

Last 5 incidents, side-by-side

11x
- Aug 31
  
  Widespread_member_delete
  
  2d 16h 37m
  
  Minor
- Jul 1
  
  Platform is slow
  
  7h 43m
  
  Minor
- Jun 23
  
  Unstable Salesforce integration
  
  23h 17m
  
  Minor
- Apr 16
  
  Alice dashboard is down
  
  20m
  
  Major
- Mar 19
  
  campaign is not loading
  
  46m
  
  Minor
View all incidents →
AppZen
- Sep 15
  
  Delays in Invoice Processing — Autonomous AP
  
  6h 7m
  
  Minor
- Sep 9
  
  EA: Receipts Not Visible at Line Level
  
  1h 10m
  
  Minor
- Apr 6
  
  SSO Login Issues : Okta 404 error
  
  1h 16m
  
  Minor
- Mar 10
  
  AI Analytics : EU : Dashboard Showing Incomplete Data
  
  1d 19h 59m
  
  Minor
- Mar 6
  
  Support Portal is down.
  
  41m
  
  Major
View all incidents →

Bottom line

AppZen wins

AppZen edges out on 90-day uptime.

11x posted 95.57% vs. 99.66% for AppZen (Δ -4.09 pp). Incidents: 3 vs. 2 (+1).

Also compare

Other 11x comparisons

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