Service comparison

11x vs. AppZen

11x vs. AppZen: uptime, incident frequency and resolution times, head-to-head.

Last 90 days · 8 incidents total · From each provider's official status page

Head-to-head

90-day summary

11x

11x.ai

Online
- 90-day uptime
  
  97.01%
- Incidents (90d)
  
  1
  
  0 major · 1 minor
- Median resolution
  
  64h 37m
- Longest incident
  
  64h 37m
View status page →
AppZen

appzen.com

Online
- 90-day uptime
  
  98.35%
- Incidents (90d)
  
  7
  
  1 major · 6 minor
- Median resolution
  
  6h 32m
- Longest incident
  
  11h 42m
View status page →

Uptime over time

Availability across windows

Window	11x	AppZen	Δ
Last 24 hours	100.00%	100.00%	0.00 pp
Last 7 days	100.00%	90.05%	+9.95 pp
Last 30 days	100.00%	95.04%	+4.96 pp
Last 90 days	97.01%	98.35%	-1.34 pp

Uptime is the share of each window with no incident open on the provider's official status page. Δ is percentage-point difference (11x minus AppZen). Higher is better.

Incidents 90-day

Severity breakdown

11x

1 total

0 major 1 minor
- Median resolution
  
  64h 37m
- Longest incident
  
  64h 37m
AppZen

7 total

1 major 6 minor
- Median resolution
  
  6h 32m
- Longest incident
  
  11h 42m

Recent activity

Last 5 incidents, side-by-side

11x
- Aug 31
  
  Widespread_member_delete
  
  2d 16h 37m
  
  Minor
- Jul 1
  
  Platform is slow
  
  7h 43m
  
  Minor
- Jun 23
  
  Unstable Salesforce integration
  
  23h 17m
  
  Minor
- Apr 16
  
  Alice dashboard is down
  
  20m
  
  Major
- Mar 19
  
  campaign is not loading
  
  46m
  
  Minor
View all incidents →
AppZen
- Oct 5
  
  Report Processing Slower than Normal
  
  9h 43m
  
  Minor
- Oct 5
  
  Report Processing Slower than Normal
  
  7h
  
  Minor
- Sep 29
  
  Expense Audit – Chrome River Ingestion Issue
  
  3h 57m
  
  Minor
- Sep 29
  
  AP Inbox – Email Ingestion Issue
  
  6h 32m
  
  Major
- Sep 29
  
  AI Analytics – Report Download Issue
  
  11h 42m
  
  Minor
View all incidents →