Service comparison

11x vs. AssemblyAI

11x vs. AssemblyAI: uptime, incident frequency and resolution times, head-to-head.

Last 90 days · 15 incidents total · From each provider's official status page

Head-to-head

90-day summary

Uptime over time

Availability across windows

Window 11x AssemblyAI Δ
Last 24 hours
100.00%
100.00%
0.00 pp
Last 7 days
100.00%
98.79%
+1.21 pp
Last 30 days
100.00%
99.48%
+0.52 pp
Last 90 days
97.01%
99.65%
-2.64 pp

Uptime is the share of each window with no incident open on the provider's official status page. Δ is percentage-point difference (11x minus AssemblyAI). Higher is better.

Incidents 90-day

Severity breakdown

  • 11x

    1 total

    0 major 1 minor
    • Median resolution

      64h 37m

    • Longest incident

      64h 37m

  • AssemblyAI

    14 total

    4 major 10 minor
    • Median resolution

      23m

    • Longest incident

      1h 47m

Recent activity

Last 5 incidents, side-by-side

  • 11x logo

    11x

    • Aug 31

      Widespread_member_delete

      2d 16h 37m

      Minor
    • Jul 1

      Platform is slow

      7h 43m

      Minor
    • Jun 23

      Unstable Salesforce integration

      23h 17m

      Minor
    • Apr 16

      Alice dashboard is down

      20m

      Major
    • Mar 19

      campaign is not loading

      46m

      Minor
  • AssemblyAI logo

    AssemblyAI

    • Oct 6

      Increased Processing Times and Errors on EU Endpoint for Universal-3 Pro Async model

      19m

      Minor
    • Oct 6

      Increased Processing Times and Errors on US Endpoint for Universal-3.5 Pro Async model

      25m

      Major
    • Oct 6

      Rejected Sessions on US Endpoint for Universal-3.6 Pro Realtime Model

      < 1m

      Minor
    • Oct 5

      Increased processing times and errors for Universal-3.5 Pro on the EU async endpoint

      1h 18m

      Major
    • Sep 28

      Increased turnaround times for Async Universal-3 model

      30m

      Minor

Bottom line

AssemblyAI wins

AssemblyAI edges out on 90-day uptime.

11x posted 97.01% vs. 99.65% for AssemblyAI (Δ -2.64 pp). Incidents: 1 vs. 14 (-13).

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