Service comparison

11x vs. AssemblyAI

11x vs. AssemblyAI — reliability, API availability, and incident frequency head-to-head.

Last 90 days · 16 incidents total · Data via Pulsetic monitoring

Head-to-head

90-day summary

Uptime over time

Availability across windows

Window 11x AssemblyAI Δ
Last 24 hours
100.00%
100.00%
0.00 pp
Last 7 days
100.00%
99.27%
+0.73 pp
Last 30 days
91.03%
99.70%
-8.67 pp
Last 90 days
95.57%
99.63%
-4.06 pp

Δ is percentage-point difference (11x minus AssemblyAI). Higher is better.

Incidents 90-day

Severity breakdown

  • 11x

    3 total

    0 major 3 minor
    • Median resolution

      23h 17m

    • Longest outage

      64h 37m

  • AssemblyAI

    13 total

    4 major 9 minor
    • Median resolution

      20m

    • Longest outage

      1h 47m

Recent activity

Last 5 incidents, side-by-side

  • 11x logo

    11x

    • Aug 31

      Widespread_member_delete

      2d 16h 37m

      Minor
    • Jul 1

      Platform is slow

      7h 43m

      Minor
    • Jun 23

      Unstable Salesforce integration

      23h 17m

      Minor
    • Apr 16

      Alice dashboard is down

      20m

      Major
    • Mar 19

      campaign is not loading

      46m

      Minor
  • AssemblyAI logo

    AssemblyAI

    • Sep 16

      Outage on US Async Endpoint

      1h 14m

      Major
    • Sep 13

      Elevated turnaround times for async transcription

      < 1m

      Minor
    • Aug 25

      Increased latency for Universal 3.5 Pro Realtime model

      6m

      Minor
    • Aug 20

      Async Transcription Service Issues

      49m

      Minor
    • Aug 19

      EU endpoint session failures on Universal 3.5 Pro Realtime

      7m

      Major

Bottom line

AssemblyAI wins

AssemblyAI edges out on 90-day uptime.

11x posted 95.57% vs. 99.63% for AssemblyAI (Δ -4.06 pp). Incidents: 3 vs. 13 (-10).

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