Service comparison

11x vs. ElevenLabs

11x vs. ElevenLabs — reliability, API availability, and incident frequency head-to-head.

Last 90 days · 21 incidents total · Data via Pulsetic monitoring

Head-to-head

90-day summary

11x

11x.ai

Online
- 90-day uptime
  
  95.57%
- Incidents (90d)
  
  3
  
  0 major · 3 minor
- Median resolution
  
  23h 17m
- Longest outage
  
  64h 37m
View status page →
ElevenLabs

elevenlabs.io

Online
- 90-day uptime
  
  96.29%
- Incidents (90d)
  
  18
  
  4 major · 14 minor
- Median resolution
  
  3h 11m
- Longest outage
  
  26h 17m
View status page →

Uptime over time

Availability across windows

Window	11x	ElevenLabs	Δ
Last 24 hours	100.00%	100.00%	0.00 pp
Last 7 days	100.00%	100.00%	0.00 pp
Last 30 days	91.03%	91.12%	-0.09 pp
Last 90 days	95.57%	96.29%	-0.72 pp

Δ is percentage-point difference (11x minus ElevenLabs). Higher is better.

Incidents 90-day

Severity breakdown

11x

3 total

0 major 3 minor
- Median resolution
  
  23h 17m
- Longest outage
  
  64h 37m
ElevenLabs

18 total

4 major 14 minor
- Median resolution
  
  3h 11m
- Longest outage
  
  26h 17m

Recent activity

Last 5 incidents, side-by-side

11x
- Aug 31
  
  Widespread_member_delete
  
  2d 16h 37m
  
  Minor
- Jul 1
  
  Platform is slow
  
  7h 43m
  
  Minor
- Jun 23
  
  Unstable Salesforce integration
  
  23h 17m
  
  Minor
- Apr 16
  
  Alice dashboard is down
  
  20m
  
  Major
- Mar 19
  
  campaign is not loading
  
  46m
  
  Minor
View all incidents →
ElevenLabs
- Sep 10
  
  EU Residency - Conversation history not showing for recent calls
  
  10h 59m
  
  Minor
- Sep 9
  
  Claude MCP connection not working
  
  1d 2h 17m
  
  Minor
- Sep 7
  
  ElevenReader Elevated Error Rates
  
  4h 3m
  
  Minor
- Sep 4
  
  Increase in latency in the Global Residency for Speech-to-Text and Dubbing requests
  
  7h 5m
  
  Minor
- Sep 4
  
  EU - STT - Increase in latency in the EU Residency for Speech-to-Text requests
  
  30m
  
  Minor
View all incidents →

Bottom line

ElevenLabs wins

ElevenLabs edges out on 90-day uptime.

11x posted 95.57% vs. 96.29% for ElevenLabs (Δ -0.72 pp). Incidents: 3 vs. 18 (-15).

Also compare

Other 11x comparisons

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